Vice President of Loan Operations

Lead the Process Behind Every Successful Loan

Are you a strategic operations leader with deep expertise in commercial loan processing, compliance, and workflow optimization? We are seeking a Vice President of Loan Operations to oversee all aspects of our loan operations function, ensuring accurate, efficient, and compliance-focused processes across commercial, consumer, and real estate portfolios.

In this pivotal role, you will provide strategic direction, lead a high-performing operations team, and collaborate closely with senior leadership to support organizational growth and operational excellence. If you thrive in a fast-paced, regulatory-driven environment, and enjoy building strong cross-functional partnerships, this is an opportunity to make a meaningful impact.

What You’ll Do

Provide strategic leadership for the Loan Operations department, aligning operational priorities with organizational goals while maintaining high standards of accuracy, compliance, and service.

Oversee all loan operations functions, including documentation, processing, servicing, and regulatory compliance.

Lead, mentor, and develop departmental managers and staff, fostering a culture of accountability and continuous improvement.

Partner with other departments to ensure seamless loan workflows and accurate / timely loan boarding.

Analyze operational metrics to identify process enhancements, efficiency opportunities, and risk mitigation strategies.

Assess system and process needs, recommending improvements and submitting technology enhancement requests for better performance of core and loan-processing systems.

Manage regulatory requirements including HMDA, Flood, Escrow, and other compliance obligations; provide updates to senior leadership or compliance committees as needed.

Oversee charge-offs, non-accruals, ORE management, credit bureau reporting, and year-end processing.

Remain current with industry trends, regulatory changes, and technology updates to ensure the department remains compliant and competitive.

Represent the organization professionally and support business development through strong customer interactions and service excellence.

What We’re Looking For

Bachelor’s degree in business, finance, or a related field.

5+ years of experience in loan operations or lending, including 2+ years in a senior leadership role.

Extensive knowledge of banking regulations, loan-processing systems, and commercial loan operations.

Proficiency with loan documentation platforms, core banking systems, and Microsoft Office Suite.

Demonstrated ability to lead and inspire teams to achieve operational goals.

Strong analytical, decision-making, and problem-solving abilities.

Excellent communication and interpersonal skills, with the ability to build effective relationships across the organization.

High degree of professionalism, confidentiality, and diplomacy when interacting with customers, team members, and vendors.

Why Join Us

You will join an organization that values operational excellence, continuous improvement, and collaborative leadership. This role is ideal for a forward-thinking operations leader who is passionate about building strong, compliant, and efficient loan processes.

Ready to Make an Impact?

If you’re prepared to bring your expertise to a dynamic team and help shape the future of our loan operations, apply today!