- Bachelor’s degree in computer science, Information Systems, or related field
Preferred Certifications :
- Microsoft certifications : M365 Security Administrator, SharePoint Associate, or Power Platform Fundamentals.
Required Skills, Experience, Knowledge and Expertise :
SharePoint & Migration :
- 6+ years of experience with SharePoint On-Premises (2019) and SharePoint Online
- Proven track record of large-scale migrations using tools like ShareGate or Microsoft Migration Tool
- Strong knowledge of site collections, permissions, metadata, taxonomy, retention policies, and governance
- Ability to resolve common migration challenges (permissions conflicts, metadata mapping, and broken workflows)
Security & Compliance :
- Expertise in configuring SharePoint Online and Power Platform security
- Tenant / site-level permissions and role management
- Azure AD integration for identity and access
- Security and compliance features (DLP, sensitivity labels, retention)
- Ability to enforce governance and best practices while balancing usability
Power Platform Support :
- Hands-on experience supporting Power Apps, Power Automate, and Dataverse solutions
- Strong troubleshooting skills for app performance, broken flows, and connector permissions
- Knowledge of security roles, environment strategies, and ALM (Application Lifecycle Management)
Automation & Tools :
- Proficiency in PowerShell scripting and PnP provisioning for automation
- Familiarity with Azure DevOps, Git, or TFS for work tracking and deployments
Documentation & Process Skills :
- Skilled at producing Runbooks, SOPs, technical design documents, and knowledge base articles
- Ability to clearly communicate technical guidance to IT staff, vendors, and business partners
Soft Skills :
- Strong problem-solving abilities, especially in migration and security
- Excellent communication and collaboration skills with technical and business teams
- Ability to manage multiple projects and support tickets simultaneously
- Proactive, adaptable, and team-oriented
Preferred Skills, Experience, Knowledge and Expertise :
- Experience integrating M365 with third-party tools (Adobe Sign, Salesforce, ServiceNow, ArcGIS)
Client is seeking an experienced M365 Support Engineer to join the Applications Operations Group. The candidate will play a key role in leading SharePoint migrations from network drives, Dropbox, and SharePoint 2019 to SharePoint Online and Microsoft Teams, while also providing support for Power Platform apps and maintaining enterprise-level documentation for business-critical applications.
Responsibilities :
- Provide support and troubleshooting for SharePoint Online and Power Platform apps (Power Apps, Power Automate, and Dataverse)
- Lead migrations from Dropbox, network drives, and SharePoint 2019 to SharePoint Online and Microsoft Teams
- Develop and maintain migration runbooks, technical documentation, and user guides
- Collaborate with IT teams, vendors, and stakeholders to deliver scalable M365 and Power Platform solutions
- Resolve migration, integration, and performance issues in a timely manner