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User experience Jobs in Boston ma

Last updated: 20 hours ago
  • Promoted
User Experience Designer

User Experience Designer

Motion RecruitmentBoston, MA, United States
Full-time
Show moreLast updated: 29 days ago
Staff User Experience Researcher

Staff User Experience Researcher

SnykBoston
Show moreLast updated: 30+ days ago
Manager User Experience Design

Manager User Experience Design

Highmark HealthMA, Working at Home, Massachusetts
$170,800.00 yearly
Full-time
Show moreLast updated: 30+ days ago
  • Promoted
User Experience Designer

User Experience Designer

Plymouth Rock AssuranceBoston, MA, US
Show moreLast updated: 7 days ago
  • Promoted
Principal User Experience Designer

Principal User Experience Designer

Fidelity Investments CareersBoston, MA, US
Full-time
Show moreLast updated: 1 day ago
  • Promoted
User Experience - UX Designer (Contract) 20861

User Experience - UX Designer (Contract) 20861

Vertex PharmaceuticalsBoston, Massachusetts, US
$50.00–$56.00 hourly
Full-time
Show moreLast updated: 21 days ago
Senior User Experience Design

Senior User Experience Design

Vitamin TBoston, MA
Show moreLast updated: 30+ days ago
  • Promoted
User Experience and User Interface Designer

User Experience and User Interface Designer

TakedaLexington, Massachusetts, United States
Show moreLast updated: 3 days ago
  • Promoted
User Experience and Program Communications Manager

User Experience and Program Communications Manager

CITIZENS HOUSING & PLANNINGBoston, Massachusetts, US
Full-time
Show moreLast updated: 14 days ago
Staff User Experience Researcher

Staff User Experience Researcher

AdobeMassachusetts
$132,400.00–$250,900.00 yearly
Remote
Full-time
Show moreLast updated: 30+ days ago
  • Promoted
User Experience Manager

User Experience Manager

VirtualVocationsDorchester, Massachusetts, United States
Full-time
Show moreLast updated: 2 days ago
  • Promoted
User Experience Lead

User Experience Lead

Atria Group LLCBoston, Massachusetts, US
Full-time
Show moreLast updated: 30+ days ago
  • Promoted
User experience researcher senior / principal

User experience researcher senior / principal

Fidelity InvestmentsBoston, Massachusetts, US
Full-time
Show moreLast updated: 21 days ago
  • New!
User Experience Designer

User Experience Designer

MediabistroBoston, Massachusetts, us
Full-time
Show moreLast updated: 20 hours ago
  • Promoted
User Experience Designer

User Experience Designer

DesignX CommunityBoston, Massachusetts, US
Full-time
Show moreLast updated: 30+ days ago
User Experience Designer

User Experience Designer

Axelon Services CorporationBoston, MA
Show moreLast updated: 30+ days ago
User Experience Researcher

User Experience Researcher

RandstadBoston, Massachusetts
$53.00–$54.00 hourly
Show moreLast updated: 30+ days ago
  • Promoted
Director, User Experience Design

Director, User Experience Design

OnbeBoston, Massachusetts, US
$145,170.00–$189,000.00 yearly
Full-time
Show moreLast updated: 5 days ago
Senior Director, User Experience

Senior Director, User Experience

Rapid7Boston, MA, United States
Show moreLast updated: 30+ days ago
Senior User Experience Researcher

Senior User Experience Researcher

MITCambridge, MA, US
Show moreLast updated: 30+ days ago
User Experience Designer

User Experience Designer

Motion RecruitmentBoston, MA, United States
29 days ago
Job type
  • Full-time
Job description

An established credit union based out of Portsmouth, NH is looking for a User Experience Designer to join their team full-time! The position is hybrid.

This credit union’s mission is centered around prioritizing its members over profit, creating a seamless experience for its users, as well as giving back to the community. To achieve this, they are looking to bring on an Experience Designer who is excited about the idea of finding creative ways to refine the user experience to best suit the needs of the credit union’s members while staying aligned with the company’s mission. If you are innovative, dynamic, and enjoy communicating and partnering with cross-functional teams, this role might be the perfect fit for you.

Required Skills & Experience

  • Strong knowledge of design and prototyping tools such as Figma, Adobe, Sketch, InVision, and others
  • In-depth knowledge of service design methods, including journey maps, service blueprints, jobs-to-be-done, stakeholder maps, and more.
  • General knowledge of consumer banking products, across deposits, cards and lending.
  • Proficient in MS office suite of products.
  • Proficient in Jira and other Atlassian tools.
  • Bachelor's degree required or a minimum of four years directly related experience.
  • Frequently remaining in stationary position operating office equipment.

Desired Skills & Experience

  • Self-motivated; takes the initiative to accomplish necessary tasks and takes advantage of new and demanding opportunities.
  • Exhibit excellent analytical, prioritization as well as time management skills
  • What You Will Be Doing

    Daily Responsibilities

  • Plans, facilitates and executes in-depth, human-centered design research with stakeholders and members, synthesizing feedback into actionable insights and proactively identifying areas of friction across physical, digital and assisted service environments.
  • Leverages a range of service design tools and methodologies, including design workshops and discovery sessions, to produce journey maps and service blueprints that effectively visualize complex experience service ecosystems from both member and employee perspectives.
  • Transforms underserved and unsatisfied member needs into practical, desirable, and innovative design concepts.
  • Partners with stakeholders in Product Management and Product Engineering to prototype, test, and rework upon experience and service designs.
  • Serves as a subject matter expert on cross-functional product pods, utilizing user-centric insights and design principles to focus on the human experience in every decision-making process, while also helping stakeholders offset short-term execution and long-term experience priorities, identifying design trade-offs to optimize agility and minimize member friction.
  • Maintains a centralized member experience research database, featuring comprehensive records of previously tested and actively used user journeys and service blueprints, to serve as an essential tool for frontline and operational staff to reference while providing member service.
  • Works with cross-functional teams to get buy-in / approval / guidance, including lines of business, operations, legal, compliance, information security, fraud, and other related functions.
  • The Offer

  • Bonus  OR  Commission eligible
  • You will receive the following benefits :

  • Medical, Dental, and Vision Insurance
  • Vacation Time
  • Applicants must be currently authorized to work in the US on a full-time basis now and in the future.