Service Writer, Retail
Service Writer, Retail
Description Zolman Tire, Inc. Seeking a full time Service Writer
Locally owned and operated, Zolman Tire, Inc. has serviced the automotive repair, tire, and wheel needs of customers throughout the Mishawaka, IN area since 1978.
Over the years we have expanded into six locations in Mishawaka, IN, Granger, IN, South Bend, IN, and Niles, MI.
We are seeking a customer-focused team player with commercial tire / mechanical knowledge. If you are an experienced sales professional, looking to work for a family-owned business, please apply! Hours are Monday-Friday 8 : 00am-5 : 00pm
Essential Functions :
Greet customers and ascertain customer needs / desires
Explain and obtain approval from customers for unexpected repairs
Answer telephones using Best-One phone shop standards
Operate point of sale system to create work orders and invoice customers in a timely and efficient manner
Operate the companys flat-rate computer system
Compute sales prices, total purchases, and process payments
Maintain knowledge of current promotions, policies regarding payment, exchanges, and returns, and security practices
Open and close cash registers, including counting money, balancing drawers, and making deposits
Generate computer bills
Inventory and requisition materials and supplies
Arrange and display merchandise to promote sales
Inspect, clean, and monitor work areas, examine tools and equipment, and provide safety training to prevent, detect, and correct unsafe conditions or safety violations
Physical Demands :
Lifting passenger & light truck tires or parts (40-80 lbs)
Standing for extended periods of time
Exposure to temperature extremes
Squatting & bending
Experience :
At least 2 years of related experience preferred
Acceptable driving record and valid drivers' license
Zolman Tire, Inc. provides equal employment opportunity to all employees and applicants, without regard to race, color, religion, sex, age, national origin, citizenship status, disability, veteran status, genetic information, or any other legally protected category
Industry specific and Covid-19 PPE are available to all floor and production staff. We promote a safe work environment and follow all protocols to insure a positive, productive and healthy work experience.
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