Program Specialist

Job Description

Job Description

Job Summary / Company : Sparks Group has partnered with a scientific association seeking a Program Specialist to play a critical role in developing the scientific program for their major national meetings and events. If you are a resourceful problem-solver who excels at managing clients, accounts, and complex systems, and wants to support the advancement of science, this may be the position for you!

What You'll Do :

You'll be the expert and primary support for volunteer program chairs, ensuring the seamless execution of the scientific agenda for our annual meetings. Your key responsibilities include :

System Expertise : Become the master user of the abstract collection and management system , performing all programming and administrative tasks within it on behalf of our member volunteers.

Volunteer Support : Manage and oversee all email communications with volunteer program chairs, serving as their dedicated Program Administrator.

Timeline Management : Oversee and manage production timelines for our society’s annual meetings, ensuring all participants meet critical deadlines for program finalization.

Quality Assurance : Conduct program integrity checks to ensure the quality of all published material .

Project Collaboration : Assist with the development and testing of member-facing applications and contribute to the broader Abstracts Team and other society-wide projects.

What You'll Bring :

Education & Experience : A BA / BS degree or equivalent experience, plus a minimum of 3 years' experience in customer-facing support and account management.

Technical Savvy : Quick to learn and excel in administrative platforms (e.g., Abstract Management Platforms, Salesforce CRM, Zoom Webinars).

Communication Skills : Strong, professional written email communication for superior customer support and the ability to work collaboratively as part of a strong team.

Organizational Mastery : Exceptional attention to detail and a proven ability to track the status of multiple open issues and manage simultaneous projects for various stakeholders.

Time Management : Skilled at proactively checking and adhering to established project timelines and working independently while providing clear status updates.

This job is Hybrid Remote.

Pay Range : Hourly $28.00 to $31.00

We offer several comprehensive benefits package including health and life insurance, paid and unpaid time off, and retirement and savings plans to qualifying employees.

Download the Sparks Group mobile app from Apple App Store or Google Play .

Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.