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Surgery Scheduler - Endoscopy

Surgery Scheduler - Endoscopy

Florida StaffingFort Lauderdale, FL, US
1 day ago
Job type
  • Full-time
Job description

Surgery Scheduler

Join Cleveland Clinic Weston Hospital's team of caregivers that remain on the leading edge of technology and education, all while consistently providing patient-centered healthcare. As part of Cleveland Clinic's Florida region, Weston Hospital is recognized as one of the top hospitals in the Miami-Fort Lauderdale and Florida regions. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. As a Surgery Scheduler, you will be responsible for ensuring the accurate and timely completion of all required documentation for patients registering for procedures. In this role, you will support the Digestive Disease Institute (DDI) Center by coordinating and scheduling Endoscopy cases, managing inbound and outbound communications, contacting patients from the Endoscopy work queue, transcribing medical orders, and scheduling procedures for both external and Sanitas referrals. This position is an excellent steppingstone to other careers within Customer Service and different departments at Cleveland Clinic. A caregiver in this role works a hybrid schedule from 8 : 00 a.m. 5 : 00 p.m., with the possibility of working from home. A caregiver who excels in this role will :

  • Deliver imaging materials to other departments and nursing units as requested.
  • Conduct data entry and retrieval of information from the appropriate information systems.
  • Maintain adequate supplies in the work area with items necessary to perform the daily schedule and advise a supervisor of any items needed from materials management or vendor.
  • Submit ideas for quality or performance improvement for department operations.
  • Provide customer service by answering and routing telephone calls.
  • Orient new personnel and assist in their transition to the work environment as assigned.
  • Aid other associates in the department upon completion of responsible duties or as assigned by a supervisor.
  • Attend and participate in monthly department meetings.

Minimum qualifications for the ideal future caregiver include :

  • High School Diploma or GED
  • Ability to type 40WPM
  • Preferred qualifications for the ideal future caregiver include :

  • Two years of experience working as a secretary in an acute care imaging setting
  • Basic Life Support (BLS) through American Heart Association (AHA) or American Red Cross
  • Medical Terminology and computer background
  • Knowledge of working in a medical office setting and answering inbound calls
  • Surgery scheduling experience
  • Our caregivers continue to create the best outcomes for our patients across each of our facilities. Physical requirements include :

  • Frequent walking, sitting and standing. Frequent use of the phone, computer and fax machines. Frequent pushing, pulling, stooping, kneeling and crouching.
  • Ability to work at a fast pace and to prioritize multiple assignments / projects and respond to numerous requests and to work collaboratively with other members of the healthcare team; ability to ensure operational efficiency; ability to problem solve and make decisions; ability to exercise self-control and tolerate stress when dealing with multiple requests and / or conflicting demands from multiple customers.
  • Needs minimal sustained direction in assessing needs, carrying out departmental and professional responsibilities; self-starting and self-motivating; working hours may exceed eight (8) hours per day and is based on what is needed to accomplish work at hand.
  • In addition, in this position the employee will be limit the PHI disclosed or requested to the amount reasonable necessary to achieve the purpose of the request.
  • The disclosures or requests that occur on a routine or recurring basis include every patient's orders need to be verified prior to the exam. The employee makes these disclosures for the purpose of making sure that the correct exam is performed due to the doctors orders as well as signing off that the exam was completed of the request. The disclosures or requests that occur on a routine or recurring basis include Every Radiology patient. The employee makes these disclosures for the purpose of verifying orders in the charts or prescription and to sign.
  • Personal Protective Equipment :

  • Follows Standard Precautions using personal protective equipment as required for procedures.
  • Pay Range Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary / hourly specifics during the application and hiring process. Cleveland Clinic Health System is pleased to be an equal employment employer : Women / Minorities / Veterans / Individuals with Disabilities.

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    Surgery Scheduler • Fort Lauderdale, FL, US

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