Account Manager

Join our team at Superlanet in San Diego and embark on an exciting career path as an Account Manager, focusing on Account Management and Business Development.

Superlanet is a healthcare IT Staffing firm providing short-term and long-term resources for our clients across the country.

At Superlanet, we value excellence, intelligence, leadership, and integrity, and we are looking for individuals who embody these core values.

Role Overview :

As an Account Manager, you will be instrumental in expanding our business and elevating our client base. You will develop, implement, and deliver exceptional customer service, managing day-to-day client interactions, and forging enduring relationships.

Your journey will begin with a short stint in our Recruiter role to gain an in-depth understanding of our product before advancing to managing and maintaining client accounts, ensuring exceptional service delivery, nurturing client relationships, and resolving issues.

Key Responsibilities :

• Manage and maintain client accounts, meeting and exceeding client expectations.
• Travel regularly to cultivate relationships with clients across the country.
• Effectively communicate with existing and prospective clients to understand their needs, drive account growth, and identify opportunities.
• Provide outstanding customer service by promptly addressing inquiries, concerns, and requests.
• Cultivate strong, lasting relationships with clients, serving as a trusted advisor.
• Collaborate with Sales / Marketing to develop strategies for client retention and expansion
• Monitor client satisfaction, proactively addressing issues for a positive client experience.
• Utilize excellent communication and writing skills to create compelling client presentations, proposals, and reports.
• Stay abreast of industry trends, the competitive landscape, and client needs to drive innovation.

Requirements :

• Bachelor's Degree from a 4-year University, preferably in Communications, Public Relations, or Marketing (transcripts may be requested).
• 1-3 of experience in account management preferably at a staffing firm.
• Experience working with notable healthcare organizations including Stanford Healthcare is highly preferred.
• Excellent organizational, communication, and writing skills.
• Positive attitude, strong desire to learn, and ability to adapt.
• Energetic, motivated, and self-starting mentality.
• Ability to multitask, meet deadlines, and manage multiple responsibilities.
• Proficiency in Microsoft Office Suite, especially Excel.
• Recent college graduates are encouraged to apply.

Benefits :

• Health, Vision, and Dental Benefits.
• Competitive salary and commission / bonus structure
• Paid vacations and 2 weeks of PTO.
• Join a fun and dynamic team.
• Opportunity to develop diverse skills and be part of a successful and growing team.

Salary Range :

60-90k + bonuses and commission, based on market rate and candidate qualifications.

Join us at Superlanet and take the next step in your career as an Account Manager. Apply now to contribute to our ongoing success!