Victim Services Office Coordinator (8131 Victim / Witness Investigator II)

Job Description

Job Description

Company Description

Pertinent Recruitment Information :

• Application Opening : October 28, 2025
• Application Deadline : Applicants are encouraged to apply immediately as this recruitment may close at any time, but no earlier than Monday, November 3, 2025.
• Appointment Type : Permanent-Exempt (PEX). Pursuant to the City & County of San Francisco Charter, Section 10.104.13. Any person occupying a position under exempt appointment shall not be subject to civil service selection, appointment, and removal procedures. Exempt employees shall serve at the discretion of the appointing officer.

The San Francisco District Attorney's Office is one of the premier law enforcement organizations in the United States.  Our mission is to collaborate with the City’s diverse communities and law enforcement agencies to make San Francisco one of the safest cities in America.  Our office engages in public education and crime prevention efforts while maintaining the traditional role of investigating, charging, and prosecuting all criminal violations occurring within the City and County of San Francisco.  The unparalleled opportunities for challenging, meaningful, and sophisticated work have consistently drawn top candidates to our office over the years.

The Victim Services Division (VSD) of the San Francisco District Attorney’s Office strives to make the criminal justice system humane and accessible by providing support and assistance to victims and their families in the aftermath of a crime, during criminal prosecution, and after a verdict has been reached. Even if justice is served in the courtroom, it does not always immediately change the way victims feel in their day-to-day lives afterwards.

Our division provides victims with advocacy, streamlines the process for collecting restitution and recouping compensation for financial losses when possible, and, in general, works tirelessly to support victims regain control over their lives.

Job Description

The Office Coordinator is a public-facing, in-person position in the Victim Services Division (VSD).  Under the supervision of the Deputy Chief of Victim Services, the Office Coordinator is primarily responsible for the intake, guidance, and coordination of resources for individuals seeking assistance. In addition, the incumbent is responsible for ensuring high levels of organizational effectiveness in order to successfully manage the day-to-day operations of the division. The position is multi-faceted with unique responsibilities that are instrumental in supporting the mission of the VSD.

Examples of duties include, but are not limited to :

Qualifications

Minimum Qualifications

Requires a minimum of 2 years of training, education, and / or experience in social welfare, behavioral science, criminology, psychology, or a closely related field and responsible social service, criminal justice, or advocacy experience.

Desired Qualifications

Ability to maintain highly confidential and time-sensitive information. Proven to have excellent communication skills. Strong written communication skills for data entry purposes. Experience with U-visas and knowledge of the criminal justice system. Bi-lingual in Spanish desired.

Demonstrates respectful, clear, and concise communication. Ability to work collaboratively and be a supportive team player.  Ability to make independent and informed decisions. Expertise in Microsoft Office Suite and Outlook.

Additional Information

All applicants are required to submit the following supplemental materials in a single Word or PDF file along with their application :

Applications will be screened for relevant qualifying experience.  Additional screening mechanisms may be implemented in order to determine candidates’ qualifications.  Only those applicants who most closely meet the needs of the Agency will be invited to participate in the selection process.  Applicants meeting the minimum qualifications are not guaranteed advancement in the process.  Additional supplemental materials may be requested during the recruitment process.

Salary Offer commensurate with experience.

The deadline to apply for this recruitment is Monday, November 3, 2025, by 5 : 00 PM

Contact : Shavaun Tolliver, Principal Human Resources Analyst (628) 652-4040

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV / AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.