Bellperson

Job Description

Job Description

Company Description

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that works brings purpose to your life so that during your journey with us, you can continue to explore Accor's limitless possibilities. by joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Discover the life that awaits you at Accor, visit  https : / / careers.accor.com /

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Employee Benefit card offering discounted rates in Accor worldwide.

Learning programs through our Academies.

Ability to make a difference through our Corporate Social Responsibility activities like Planet 21.

Do what you love, care for the world, dare to challenge the status quo!

#BELIMITLESS

Job Description

The primary duties of the Bell person are to help with the check in / checkout processes, and to accommodate guests during their stay in a pleasant and efficient manner.

The Bell person is responsible for helping guests / clients into and out of the property to the best of his or her ability, and for providing the delivery of items to guests on an as needed basis.

• Must be able to stand and walk throughout entire shift.
• Engage guests waiting in line to check in.
• Must be able to work in a team and get along with others.
• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with Fairmont Standards, as required by scheduling which will vary according to the needs of the hotel.
• AM, PM and Overnight shifts required.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag while working.
• Comply at all times with Fairmont standards and regulations to encourage safe and efficient hotel operations.
• Greet guest in a pleasant manner
• Load and unload and offload carts
• Escort guests to rooms, explain amenities and safety procedures
• Check / store luggage for arrivals and departures
• Deliver messages to meeting rooms
• Deliver flowers and packages to guest rooms
• Complete room changes
• Give directions
• Open doors

Qualifications

Additional Information

A team devoted to service and accuracy as they work with team members from other departments in an environment where learning and growth are continual.