Operations Manager (Stanley, WI)

Job Description

Job Description

Description : Position Purpose :

To assist the General Manager by overseeing the day-to-day activities of the company, ensuring that the organization is managed and performing efficiently and effectively.

The job requirements include but are not limited to the following :

Core Value Expectations :

• Actively pursue high character, high trust, and high performance personally, corporately, and in all aspects of the position.
• Provide distinctive quality and unparalleled customer service both internally and externally.
• Demonstrate and promote integrity, respect, and teamwork.
• Invite others to help you grow through living authentically with nothing to prove, lose or hide.
• Evidence humility by actively receiving teaching and mentoring.

Primary Role Expectations :

Participate in the recruitment, hiring and training of departmental managers.

Organizes and oversees the work and schedules of departmental managers.

Ensure drivers and vehicles are D.O.T. compliant.

Conducts performance evaluations that are timely and constructive.

Handles discipline and termination of employees as needed and in accordance with company policy.

Implements quantitative (KPI’s) and qualitative (Quality Assurance) metrics, guidelines, and standards by which the company’s efficiency and effectiveness can be evaluated, monitoring opportunities for improvement.

Reviews, analyzes, and evaluates business procedures.

Optimize business travel and expenses, automating expense reports.

Implement policies and procedures to improve conflict resolution and day-to-day operations.

Ensures a healthy and safe working environment, and compliance with federal and state regulations.

Assists General Manager with long-range operating goals, expansion efforts, and implementation of new and advanced technology.

Works with Controller to develop operating budget.

Oversee inventory management and cycle counts.

Oversees manufacturing, purchasing, and sales departments, ensuring each is reaching goals set by departmental and company leadership.

Cultivate and maintain relationships with suppliers.

Plans, directs, controls, implements, evaluates, monitors, and forecasts budgets and cost of sales in each division to achieve financial objectives.

Communicates and explains new directives, policies, or procedures to managers; for major changes, meets with entire operations staff to explain changes, answer questions, and maintain morale.

Integrate new technology as needed.

Supervises equipment purchases, maintenance, and layout.

Improves customer service and satisfaction through policy and procedural changes.

Leads coordination and integration of efforts among operations, engineering, technology, and customer service divisions to produce smoother workflow and more cost-effective business processes.

Projects a positive image of the organization to employees, customers, industry, and community.

Performs other related duties as assigned. Requirements :

Qualifications :

Regular and predictable attendance is an essential job function.

Thorough understanding of practices, theories, and policies involved in business and finance.

Superior verbal and written communication and interpersonal skills.

Superior managerial and diplomacy skills.

Extremely proficient in Microsoft Office Suite or related software.

Excellent organizational skills and attention to detail.

Excellent analytical, decision-making, and problem-solving skills.

Education and Experience :

A master’s degree in business administration is preferred.

Extensive and diversified background with at least 10 years of related experience.

Physical Requirements :

Be able to stand, sit at a desk, and work on a computer for prolonged periods of time.

Must be able to lift at least 25 pounds.

Other Aspects : General :

Job Type : Full-time exempt

Salary based on experience

Bi-weekly pay

Schedule :

45+ hours per week

Benefits :

401(k)

Health insurance

Dental insurance

Vision insurance

Health savings account

Paid time off

Holiday pay

AFLAC

Voluntary life insurance

Voluntary disability insurances