Job Title : Administrative Assistant
Duration : 24 months + (Possible extension) (Hybrid)
Req ID : 1417
Location : Toledo Ohio 43659
Description :
Interview : Phone Interview and Virtual Interview
Shift : Monday to Friday 8am to 5pm
Job Title : Sales Support Associate
Location : United States : Ohio : Toledo World Headquarters
PURPOSE OF THE JOB
This position provides administrative assistance for the Foam Sales organization to offer our sales professionals more time in front of customers. The Sales Support Associate is the first point of contact for members of the sales organization and is responsible for the dissemination of information. The ideal candidate is a team player and active learner who adapts to change and consistently finds ways to eliminate waste in processes across the organization.
Reports to : Sales Director
JOB RESPONSIBILITIES
Service our Sales Team
- Coordinate and administer sales team meetings, customer events, and conference.
- Work directly with Sales team on needs of Trade Shows and industry events
- Maintain / Own various FOAM Sales Team Outlook distribution lists
- Maintain / Own Sales Team Rosters and shared BOX folder
- Maintain Customer Profiles
- Document follow-up necessities for above mentioned events
- Annual National Sales meeting : Partner with the FOAM Administrative Coordinator to fully align expectations and needs for the FOAM Sales team on space, awards, attendees, etc
- Customer events assist in coordinating location selection, managing communications and registration process, and ordering of food and beverage
- Trade Shows (For small to medium Trade Shows) booking booth, order all marketing materials from 2 Scale, and coordinate with attendees and vendor. Attend event to set up booth, meet with customer to review messaging and content of event, work in the booth, interact with customers, give out marketing material. For large trade shows, collaborate with the Trade Show Administrator.
- Contractor Events, Conference Calls work directly with the Sales Director, RSL or ASM
- Communicate and order promotional items, business cards, and other marketing related needs
- Assist sales team with customized requests for graphics, print jobs (local marketing)
- Educate and assist sales team with questions while navigating OC systems and software (i.e. BI / Concur)
- Investigate budget and policy related questions as needed
- Manage regional membership dues and seasonal tickets
- Promo tracking for credits issued through pricing
- Research and escalate questions pertaining to toolbox orders and literature / sample availability
- Work closely with FOAM Sales Operations with needs related to sales territories, customer requests, mailings, etc
- Coordinate and assist with travel arrangements as needed
- Additional duties as needed, dependent upon areas supported.
- Manages our Agent pricing documents
- Uses Opportunity pipeline section of CRM to track jobs for agents
- Participates in CRM and Portal test and learns and is a dynamics user
Eliminate waste from the sales organization
Eliminate waste through process improvement and operating efficiencyIdentify opportunities to develop, maintain and execute standard practicesEducate sales team on available tools (Powe BI, MyOC, etc)Participating in on-going team meetings to leverage knowledge and best practices from sales support across the companyDemonstrate teamwork
Work effectively with others to meet or exceed organizational goalsShare best practicesProactively offer solutions to benefit the sales organizationLeverage resources in a manner that ensures accountability in meeting deadlinesSupport a teaming environment and see opportunity in changeJOB REQUIREMENTS
MINIMUM QUALIFICATIONS :
Bachelor s degree preferredPrior experience in providing administrative support to a Sales organizationMS Dynamics and CRM experienceThis role is based out of our World Headquarters building in Toledo, OH, with in-office expectations at least 3 days a weekEXPERIENCE :
Experience in an ever-changing, fast-paced environmentProven experience in project management and organization of meetings and eventsAbility to work independently and in teamsPrior support of field sales in administrative capacityExperience in problem solving and identifying solutions in the best interest of the company and the customerAbility to identify, act on, and lead continuous change management improvement effortsKnowledge Power BI is helpful