Business Office Manager (Psych Experience)

We are seeking an experienced  Business Office Manager  to oversee the financial and administrative functions of our inpatient hospital and PRTF. This role plays a key  part  in ensuring  accurate  billing, regulatory compliance, and efficient revenue cycle operations. The Business Office Manager will lead a high- performing  team, collaborate closely with clinical and administrative departments, and support patients, families, and payers to  maintain  the financial health of the organization.

Location : Onsite

Schedule : Monday–Friday, 9 : 00 AM–5 : 00 PM

Key Responsibilities

Revenue Cycle Management

Oversee patient registration, insurance verification, and authorization processes.

Ensure  accurate  and  timely  billing for inpatient and PRTF services.

Monitor accounts receivable and implement strategies to reduce aging.

Manage claims, denials, and appeals to maximize reimbursements.

Compliance & Regulatory Oversight

Maintain compliance with federal, state, and payer regulations (HIPAA, CMS, etc.).

Ensure adherence to PRTF-specific documentation and regulatory standards.

Prepare for  audits and respond to regulatory requests.

Financial Reporting & Analysis

Prepare monthly financial reports for leadership review.

Track KPIs  related  to revenue cycle performance and operational efficiency.

Support the CFO with budgeting and forecasting for inpatient and PRTF programs.

Team Leadership & Development

Supervise business office staff, including billing and patient account roles.

Provide ongoing training on policies, systems, and workflows.

Promote a culture of accuracy, accountability, and excellent customer service.

Patient & Family Support

Address billing and insurance inquiries from patients and families.

Provide guidance on payment plans and financial  assistance  programs.

Qualifications

Education :

Bachelor’s degree in Business Administration , Healthcare Management, Accounting, or related field  required .

Master’s degree preferred.

Experience :

3–5 years of experience in healthcare business office management.

Inpatient hospital and / or PRTF billing experience  strongly  preferred.