French Speaking Customer Service for Construction industry

French Speaking Customer Service Representative

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in various countries. We specialize in diverse industries such as social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our focus is on matching the best candidates with the right employers through a streamlined recruitment process. We are currently seeking a French Speaking Customer Service Representative for the construction industry.

In this role, you will be responsible for providing exceptional customer support to French-speaking clients, ensuring that their needs and inquiries regarding our construction services are addressed promptly and professionally. Join us at Patrique Mercier Recruitment, a project owned by The House of Mercier, and take the next step in your career by helping us connect talented individuals with rewarding job opportunities abroad. If you are passionate about delivering outstanding customer service and possess strong communication skills in both French and English, we encourage you to apply for this exciting position.

Responsibilities

• Provide exceptional customer service to French-speaking clients in the construction industry.
• Respond promptly and effectively to customer inquiries via phone, email, and chat.
• Resolve customer complaints and issues with a focus on customer satisfaction.
• Maintain a deep understanding of our construction services and products to assist clients effectively.
• Collaborate with the construction team to ensure timely and accurate service delivery.
• Document customer interactions and feedback in our CRM system for continuous improvement.
• Assist in training and onboarding new staff members on customer service procedures.