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Director of Field Operations - Property Maintenance
Director of Field Operations - Property MaintenanceDantes Partners • Washington, DC, United States
Director of Field Operations - Property Maintenance

Director of Field Operations - Property Maintenance

Dantes Partners • Washington, DC, United States
23 days ago
Job type
  • Full-time
Job description

Position : Director of Field Operations - Property Maintenance

Type : Exempt

Reports to : President

Location : Washington, DC

Salary : $90,000.00 - $100,000.00

Type : Annual / Full-Time / On-Site

Salary : Medical, Dental, Vision, and Ancillary

ABOUT FARIA MANAGEMENT :

Faria Management is the property management division of Dumas Collective®. The firm provides boutique style property management services by bringing an unconventional, solution-based owner’s approach to urban communities. Faria Management’s mission is to provide a brand of luxury affordable housing® which is a high-quality boutique style form of management services, to owners of income-restricted housing. Since commencing on-site management operations in 2015, Faria has increased the size of its portfolio nearly tenfold and currently operates nearly 2,000 units across the Mid-Atlantic region.

POSITION DESCRIPTION :

We are seeking a dynamic, hands-on leader to serve as Director of Field Operations. This individual will be responsible for establishing and overseeing efficient, accountable, and performance-driven systems across our entire property portfolio. The successful candidate will bring a proactive leadership style and a deep commitment to operational excellence, resident satisfaction, and cost-effective service delivery.

This role requires a master dispatcher who who can delegate, track, and verify work orders with urgency and precision, while also designing and maintaining systems that foster accountability at every level.

RESPONSIBILITIES :

Responsibilities include the following :

  • Work Order Management & Task Delegation
  • Oversee the intake, dispatch, and resolution of maintenance work orders across all properties.

Preventive Maintenance & In-House Capacity

  • Review all work orders to determine in-house feasibility before outsourcing.
  • Build and maintain a skilled, responsive in-house team capable of addressing most property needs.
  • Schedule and manage preventive maintenance to reduce emergency repairs and extend asset longevity.
  • Systems Oversight : Security, Elevators, Janitorial, Trash

  • Manage building systems including FOB access, security cameras, elevators, janitorial, landscaping, and waste services.
  • Design cost-effective service plans and maintenance schedules for each system.
  • Lead contract negotiations, monitor vendor performance, and conduct renewal evaluations.
  • Inventory & Supplies Management

  • Develop and enforce site-wide inventory control systems.
  • Maintain access to tools, parts, and materials to support ongoing operations while minimizing waste and excess.
  • Code Violations & Compliance

  • Maintain a centralized system to track all code violations and citations.
  • Ensure prompt resolution, thorough documentation, and consistent reporting of compliance issues.
  • Partner with property staff and city officials to uphold standards.
  • Staff Leadership & Training

  • Supervise on-site maintenance and operations teams across all properties.
  • Provide ongoing training focused on customer service, safety, accountability, and system tools.
  • Promote a culture rooted in excellence, ownership, and urgency.
  • Utilize a technology-based system to assign, track, and verify tasks by property and personnel.
  • Ensure accountability for timely, high-quality task completion by both staff and vendors.
  • Implement clear performance expectations and consequence structures for delays or substandard work.
  • Various ad hoc assignments
  • MINIMUM QUALIFICATIONS :

  • 7+ years of experience in property management operations, facility maintenance, or related field.
  • 3+ years in a supervisory or director-level role managing dispersed property teams and service contracts.
  • Proficient in facilities management software, work order systems, and inventory tracking tools.
  • Strong organizational and communication skills.
  • Proven experience with vendor negotiation, contract management, and preventative maintenance planning.
  • Commitment to operational efficiency, accountability, and high service standards.
  • Experience with affordable housing, HUD or LIHTC compliance a plus.
  • Familiarity with city housing code, violation procedures, and inspection readiness.
  • Ability to analyze budgets and propose cost-saving measures.
  • Bilingual (English / Spanish) preferred.
  • SUCCESFUL CANDIDATES WILL POSSESS THE FOLLOWING ATTRIBUTES :

  • An entrepreneurial spirit
  • Proactive and extremely responsive
  • Personable with a good sense of humor
  • Strong financial and analytical skills
  • Understanding of fundamental real estate terminology
  • Experience with funding programs for affordable housing a plus
  • Demonstrated commitment to the mission, philosophy and vision of Dantes Partners and community development work
  • Energy and commitment to work in an entrepreneurial environment with the ability to prioritize responsibilities
  • Strong organizational skills
  • Demonstrated ability to work effectively with a wide range people and organizations
  • Ability to work under pressure, in a time sensitive environment, delivering timely and accurate work
  • Ability to understand and troubleshoot complex financial models
  • Ability to write clearly and informatively and present numerical data effectively
  • ADA SPECIFICATIONS (Physical demands that must be met to successfully complete the essential functions of the job)

  • While largely sedentary, this position requires the ability to sit, stand, and lift up to 20 lbs., speak, and hear, sometimes for extended periods of time.
  • Requires the ability to use a computer and office equipment traditionally found in office settings.
  • Requires the periodic ability to travel regionally, on behalf of the company.
  • Faria Management is an equal opportunity employer.

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    Director Of Maintenance • Washington, DC, United States

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