ARP Reconciliation Associate II M-F 8 : 30am-5pm

Fifth Third Bank Reconciliation Associate II

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General Function : This position reports to the Account Reconciliation Manager. The incumbent is responsible for the maintenance, processing and balancing of transactions on ARP / Positive Pay accounts. Responsibilities will also include research and resolution of problems with ARP / Positive Pay accounts, daily exception reporting by prescribed deadlines, and extensive customer interaction.

Essential Duties And Responsibilities :

• Routinely process incoming / outgoing transactions of a complex nature.
• Some familiarity with inbound customer transmission files.
• Some familiarity with job scheduling of outbound files.
• Interact regularly with commercial clients, respond promptly and accurately to client requests, provide superior customer service.
• Ensure output meets quality standards prior to release.
• Prepare and input documentation, review for completeness and accuracy.
• Compile and / or balance data for transaction processing.
• Update and maintain appropriate files, reports and other documentation / data.
• Research and resolve situations of complex nature, which often requires interaction with a variety of internal departments i.e. Information Technology, Commercial Officers, and other operations areas.
• Exercise decision making capability within department guidelines to expedite workflow, transaction processing and minimize risk.
• Package and deliver all reconciliation related materials within established timeliness goals.
• Maintain working knowledge of regulations and compliance issues related to job function and department.
• Provides back up coverage for other staff.
• Process new account set ups, account deletions, and / or account changes as necessary.
• Escalate issues according to established chain of command.
• Meet and maintain assigned production standards and deadlines.
• Perform work in accordance with established policies and procedures.
• Assist in new employee orientation and training.
• Perform other duties as assigned.

Supervisory Responsibilities : None.

Minimum Knowledge, Skills And Abilities Required :

Working Conditions :

Location Cincinnati, Ohio 45227