Call Center Rep 2nd Shift - Home Improvement Company
Job Description
Job Description
Job description
Professional Salesperson Wanted By Industry Leader!
Excellent Pay- Excellent Career!
Experience in home improvement, remodeling or construction a great plus!
Construction company with a focus on roofing
Serving our customers for over 20 years
National Company with a strong local presence
Overview :
You will be responsible for closing sales on warm leads provided by the company. NO COLD CALLING .
We are looking for a professional, highly motivated, energetic, positive candidate with excellent communication skills!
On-site location
Position is ONSITE in Van Nuys, CA
Summary of Responsibilities
HIRING NOW CALL CENTER REP FOR OUR HOME IMPROVEMENT COMPANY - PERFER EXPERIANCED
Compensation :
Starting at $18 hourly + EXCELLENT COMMISSION & BONUSES (based on performance)
Full time and part time positions available
Flexible schedule a must
Work Remotely : No
Job Type : Full-Time
Job Types : Full-time, Part-time
Salary : $18.00 - $20.00 per hour Seeking experienced, energetic, dedicated agents to join our team in our Valley Village Office
Benefits :Required Experience :
- Strong interpersonal communication skills
- Ability to close deals
- Strong phone presence
- Previous rehash experience highly desired
Responsibilities :
Summary of Responsibilities
- Ability to develop a strong rapport with the customer and drive the appropriate conversions.
- Ability to quickly identify customer needs and make appropriate decisions.
- Demonstrate a high level of professionalism, even under stressful situations.
- Multi-task
- Ability to gain product knowledge quickly.
Required Experience :
We provide the leads; you make the calls.
Must be comfortable in a fast-paced call center environment.
- Expected to make 200-300 outbound calls daily.
- Manage inbound and outbound customer calls in a timely manner
- Identify customers’ needs and wants, give your best to clarify information
- Recognize opportunities to upsell our products and services
- Follow our company's communication scripts
- Update records of all conversations in our call center database in a comprehensible way
- Build strong relationships with customers
- Follow our customer engagement strategy
- Meet qualitative and quantitative target
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