Program Manager

Job Description Summary

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet.

We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee regardless of position, role, or identity is treated with respect and given an equal chance to thrive.

Additionally, you will enjoy :

Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours

401(k) with company match

Paid vacation, sick, personal and parental leave time Paid Volunteer Time : giving back to our communities is important to us

Employee Recognition Program convert your recognition points into gift cards

Employee Assistance Program offers benefits to help you manage daily responsibilities

Access to on-demand training courses to advance further in your career

Job Description

A successful candidate will reside in San Antonio, Texas.

We are looking for a talented individual

To join our team as a Program Manager! A successful candidate will be energetic and an outgoing leader for our team. Program Managers are responsible for all phases of client programs from inception to completion.

You will be primary customer contact for program activities, leading program review sessions with customers to discuss cost, schedule, and performance.

Derives and details a narrative approach to program delivery. Develops new business or expands the product line with the client.

Analyzes problem / opportunity areas of assigned programs and evaluates options. Evaluates performance and makes recommendations on marketing actions.

Establishes milestones and monitors adherence to program plans and schedules. Identifies program challenges and obtains solutions, such as allocation of resources or changing contractual specifications.

Determines the profitability and viability of new products or program enhancements. Develops strategies and tactics to ensure effective program performance relative to market opportunity, working closely with company functional groups over the entire life cycle.

Directs the work of employees assigned to the program from technical, marketing, operations, analytics, and administrative areas.

Here at CLEAResult, you will fit right in with our energetic team if you are resourceful, resilient, and kind.

For this opportunity, you’re a great fit if you can

Manage multiple concurrent contracts and budgets with annual revenue of $2M-$5M

Execute contracts for compliance and client satisfaction

Understand client preferences and program deliverables

Negotiation of contracts

Direct line and second line supervision of program delivery team

Matrix style functional direction of support resources for program delivery

Drive, manage, monitor, and report the timely delivery of program results

Ensure and facilitate the highest standard of customer service and satisfaction

Direct management and development of program staff in San Antonio office

Direct and coordinate cross-functional teams (engineering, marketing, software development)

Develop program processes and make recommendations for improvement

Technical document review (Project Scope, Manual and Associated Documents).

Assemble data for invoicing and project reporting activities.

Identify and escalate program issues in a timely manner to the appropriate level of management

In this exciting career opportunity, you will have

Relevant DSM (energy efficiency / demand response) work experience a plus

5-8 years project management experience

2+ years people management experience

Self-starter with a positive and outgoing outlook and personality

Bachelor’s degree required

Strong customer service experience and focus

Intermediate to advanced proficiency in the following Microsoft Office applications : Excel, Word, PowerPoint and Outlook

Salesforce / CRM proficiency a plus

Compensation Range

$90,900.00 - $136,300.00

Currency

Type

Salary

Any offered salary is determined based on internal equity, internal salary ranges, market data / ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.

g. JD / technology), for example.

Additional Job Description