Office Service Representative I

Office Service Representative I

Job Locations

US-TX-Plano

Requisition ID

2025-20410

# of Openings

Category (Portal Searching)

Customer Service / Support

Position Type (Portal Searching)

Regular Part-Time

Overview

Under general supervision, is responsible for all mail, packages and interoffice correspondence handling and dispatching for all classes of mail / packages. Responsibilities may also include copy center activities, reception, hospitality and / or other duties as assigned.

Responsibilities

CUSTOMER SERVICE

Insures total customer satisfaction through understanding of customer expectations, proactive problem identification / resolution, and maximizing opportunities to build relationships

MAIL / PACKAGES / POUCHES

• Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames
• Wrap, seal, weigh, affix postage and dispatch all outgoing mail / packages in accordance with postal regulations
• Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable)
• Package and process outgoing overnight items, i.e. Federal Express, UPS, etc., to meet client and vendor deadlines. Log and deliver incoming overnight packages within established time frames
• Log outgoing and incoming items as required and review for accuracy / completeness

SUPPLIES / COPYING / FAXING / ADMINISTRATION

May possibly perform any of the following functions at the direction of the Site Manager :

Qualifications

PHYSICAL DEMANDS / WORKING CONDITIONS / MENTAL QUALIFICATIONS

What We Offer :

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