Bilingual Loan Sales Consultant

At OneMain, our Loan Sales Consultants empower customers by truly understanding their needs and providing access to friendly, fast, and affordable financing for life's various expenses. This position is ideal for driven individuals who excel in a competitive atmosphere, where your hard work and dedication can significantly influence success. Here, you will find rewarding professional development and advancement opportunities within a dynamic and supportive environment. Our Loan Sales Consultants enjoy competitive compensation that celebrates both individual achievements and team successes while providing a path for career growth.

Key Responsibilities :

• Effectively manage multiple tasks and adapt to the dynamic demands of the role, ensuring timely and efficient service to customers.
• Exceed customer expectations by delivering exceptional service with empathy and encouragement, focused on achieving individual and branch goals.
• Build and maintain strong connections with customers throughout the loan process and life cycle, offering tailored solutions based on their specific needs.
• Oversee the complete life cycle of loans, including collections activities, while ensuring compliance with all relevant laws and regulations.
• Engage with customers and coordinate with other departments through various technological channels, such as phone, email, chat, and our in-house systems.
• Demonstrate a passion for achievement with an internal drive to succeed and a goal-oriented mindset.
• Clearly educate and inform customers about optional insurance products, ensuring they have a comprehensive understanding of loans, terms, and available options.

Requirements :

Preferred Qualifications :

Location :

This position is on-site. The schedule is Monday through Friday during standard business hours, with some extended hours during the week and potentially some Saturdays as needed.