Associate Solution Executive, Clinical Staff Development

Job Details

Description

As the #1 advisor for developing and empowering people to deliver the highest quality care, HealthStream ’s brands include best-in-class apps, software, and specialized solutions.

Over the last 30+ years, our Company has remained committed to solving big problems and growing into new product lines. We are constantly innovating and finding new ways to positively impact healthcare organizations.

What does our values-based culture offer you?

A collaborative work environment

A mission-oriented mindset

Work-from-home flexibility

A chance to grow your career

All our HealthStreamers share a common vision : to improve the quality of healthcare by developing the people who deliver care.

For over 30 years, we have remained committed to providing effective solutions through innovation and constant growth. Today, we offer a unified suite of products to streamline scheduling, credentialing, training and learning management, workforce development, and other key areas in the healthcare industry.

We provide recurring value and, as a HealthStreamer , you will be at the forefront of healthcare technology innovation!

We offer work-from-home flexibility as part of our hybrid workplace policy. Our three Resource Centers (located in Nashville, TN;

Boulder, CO; and San Diego, CA) are available for scheduled in-person events or assigned workspaces for those who want to work in the office.

Remote team members also have access to flexible space scheduling for occasional use.

We encourage collaboration and commit to growth for our entire team. Our thriving culture allows our team members to continuously solve big problems, and we value these contributions.

If you want to work for a company committed to its values and vision, HealthStream is the place for you!

We make sure patients receive competent care from qualified people. As a HealthStream team member, you would help this vision come to life.

We pride ourselves on being a community where you can both build your career and take time away to fulfill your life goals and commitments.

Your Role As a HealthStreamer

Position Summary

The Associate Solution Sales Executive is a sales position within HealthStream with primary responsibility for aligning, positioning and selling a simulation solution portfolio to meet or exceed sales quota within a territory or assigned accounts in the healthcare space.

This position requires collaboration with HealthStream assigned account executives and other solution executives. The role will have responsibility for all elements of the sales process, including market segmentation, prospecting, qualifying, positioning, demonstrations, presentations, objection handling, and contract negotiations through sale closure.

Essential Duties and Responsibilities

You will be responsible for adhering to all HeathStream security policies, procedures, and assigned training.

In this role, the Associate Solution Sales Executive seeks to align simulation solutions with the clinical and business objectives of the account, and increase HealthStream revenue in each account.

The Associate Solution Sales Executive achieves these goals by positioning HealthStream as a Simulation Partner, by designing consultative solutions with measurable outcomes based on identified needs, and by assisting in the development of an enterprise simulation strategy that aligns their simulation investments with clinical and business objectives.

Essential duties include :

Prospecting Activities within Assigned Accounts : Cold calling, internet research, email, relationship building, and other tactics

Identify and Qualify Opportunities : Align assigned HealthStream solutions with prospect initiatives, develop deep customer knowledge and relationships, identify funding source, secure key stakeholder sponsorship, and resolve obstacles / objections

Demonstrate, Propose, and Present : Demonstrate HealthStream solutions to key stakeholders when applicable, present compelling value proposition, develop comprehensive and innovative proposals, answer questions, build ROI / business case when applicable, and follow up promptly and professionally

Negotiate and Close Business : Create and submit agreements for signature, negotiate contract terms, secure commitment and signature, process contracts in contract management system, and effectively transition client to the implementation phase to ensure long-term customer success

Territory Planning and Pipeline Management : Develop and update territory plans, manage pipeline in CRM system, update plans and pipeline, support sales leadership in strategy formulation, and present plans / pipeline to sales leadership effectively and succinctly

Contribute to the HealthStream Sales Community : Develop and share best practices with teammates, facilitate internal discussions with key stakeholders, collaborate with other sales team members, contribute to positive work environment and morale

Leverage Personal and Professional Development Opportunities : Develop and maintain outstanding product knowledge, build deep expertise in healthcare trends, enhance skills and abilities such as communication, presentation, negotiations, and teamwork

Cross-Functionally : work with Marketing, Product Management and Operations to create value-added customer solutions aligned with HealthStream's vision, business principles, and values

Qualifications

What You Will Need to be Successful

Education, Experience and Knowledge Required

Sales experience with a track record of at least 1 year of successful sales performance in highly competitive environments, preferably within the healthcare industry.

B2B direct sales experience with workforce development related software, software as a service (SaaS), simulation solutions, or resuscitation solutions to healthcare accounts, including the continuum market is a plus.

All aspects of B2B sales processes from prospecting through the closing of business, including, carrying a quota, sales training, forecasting, pipeline management, lead generation / management, RFP response, web-based and in-person presentations, product demonstrations, proposal generation, contract negotiations, and performance reporting.

Excellent communication skills (both verbal and written) with the ability to quickly develop business relationships, ranging from the C suite to departmental directors to end users.

Comfortable with working independently in an empowering, fast paced, results oriented culture

Skills and Abilities Required

15% - 20% travel expected.

CRM management (preferably salesforce) skills

Solid computer skills Office Suite

Web-based presentation skills

Excellent written and verbal communication skills

High level of integrity and professionalism

Benefits

HealthStream offers a comprehensive benefits package to eligible employees, including :

Medical, Dental and Vision insurance

Paid Time Off

Parental Leave

401k and Roth

Flexible Spending Account

Health Savings Account

Life Insurance

Short- and Long-Term Disability

Medical Bridge Insurance

Critical Illness Insurance

Accident Insurance

Identity Protection

Legal Protection

Pet Insurance

Employee Assistance Program

Fitness Reimbursement

If you have a passion for improving healthcare outcomes and empowering healthcare workers, come join the HealthStream team! We hope you join us and be a HealthStreamer !