Salesforce Business Systems Analyst

Job Description : Salesforce BSA

Location : Atlanta, GA - Onsite

Client : UST Global

Expectations from this role :

The account team is really looking for someone with Salesforce Health Cloud experience AND Payor experience combined.

They are willing to come off the SF HC if the person commits to coming up to speed on it / get certified in the 1st month. But then they require 1. Salesforce BSA experience 2. Payor is a MUST. 3. Strong BSA experience and all have to be excellent communicators.

Key Responsibilities :

Interpret application, feature, and component designs to develop them in accordance with specifications.

Code, debug, test, document, and communicate product, component, and feature development stages.

Validate results with user representatives, integrating and commissioning the overall solution.

Select and create appropriate technical options for development, such as reusing, improving, or reconfiguring existing components while creating solutions for new contexts.

Optimize efficiency, cost, and quality.

Influence and improve customer satisfaction and employee engagement within project teams.

Set FAST goals for self and team.

Performance Measures :

Adherence to engineering process and standards (coding standards).

Adherence to project schedule / timelines.

Number of technical issues uncovered during project execution.

Number of defects in the code and post-delivery.

Number of non-compliance issues.

Percent of voluntary attrition.

On-time completion of mandatory compliance trainings.

Performance Areas :

Code : Define coding standards, templates, and checklists; Review code for team and peers.

Documentation : Create / review templates, checklists, guidelines, standards for design / process / development.

Configure : Define and govern configuration management plan; Ensure compliance from the team.

Test : Review / Create unit test cases, scenarios, and execution; Provide clarifications to the testing team.

Domain Relevance : Advise software developers on design and development of features and components; Learn more about the customer domain.

Manage Project : Support Project Manager with inputs for projects; Manage delivery of modules and complex user stories.

Manage Defects : Perform defect RCA and mitigation; Identify defect trends and take proactive measures to improve quality.

Estimate : Create and provide input for effort and size estimation and plan resources for projects.

Manage Knowledge : Consume and contribute to project-related documents, share point, libraries, and client universities.

Release : Execute and monitor release process.

Design : Contribute to creation of design / architecture for applications, features, business components, and data models.

Interface with Customer : Clarify requirements and provide guidance to the Development Team; Conduct product demos.

Manage Team : Set FAST goals and provide feedback; Ensure team members are upskilled and engaged in the project.

Certifications :

Obtain relevant domain and technology certifications.

Primary Skills :

Salesforce Cloud, SalesForce CRM road mapping, SF Health cloud, Designing SF Solutions

Optional : Apex / VisualForce

Top 3 skills :

Salesforce Cloud, SalesForce CRM road mapping, SF Health cloud, Designing SF Solutions

Most desired skill : Consulting SF