Manager, Security Services

JOB DESCRIPTION

Miami, FL Full-Time Public Safety - Administration

Summary

The Security Services Manager will assist the Chief of Security Services in coordinating the management functions of the daily operations of the Public Health Trust Security Services Department for all off campus facilities. This will have a significant role in the administration or preparation of the departments or the organization's budget.

Responsibilities

Direct supervision of Uniform Services Supervisors and Assistant Supervisors personnel for the main campus and off campus facilities (. Jackson South Community Hospital and Jackson North Medical Center) security operations, bike patrol, decontamination team and all other team functions as it relates to daily operations.

Monitors the time keeping reports for overtime, sick vacations and holiday time to maintain the budgetary constraints and standards of the department, division and the health system.

Researches and coordinates special projects, that are time consuming and not feasible for the shift supervisors involvement at the planning stages.

Attends scheduled staff meetings with Senior Manager and/or Director to discuss and resolve operational problems to achieve a more efficient and economical operation.

Assists in the development and implementation of policies and procedures for the Security Services Department.

Monitors the allocation of manpower by Uniform Services, and assists in the resolution of personnel issues in a fair manner that serves the best interests of the department and makes recommendations to the Senior Manager and/or Director.

Assists with the training and development section in planning and implementation of training policies and procedures required by the department.

Attends appropriate orientation, training and continuing education programs to maintain competency in job skills, knowledge and equipment.

Represents the Security Services Department through participation in meetings and/or committees with other internal departments or external organizations, as needed.

Respects the rights, privacy and property of others at all times, including the confidentiality of information, according to the administrative policies and all applicable laws and regulations.

Participates in the continuing quality improvement program by establishing the benchmark measurement and review process to ensure the continuous improvement of service.

Performs all other related job duties as assigned.

Experience

Generally requires 5 to 7 years of related experience. Management experience is required.

Education

Bachelor's degree in related field is preferred.

Skill

Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines. Ability to communicate effectively in both oral and written form. Ability to handle difficult and stressful situations with critical thinking and professional composure. Ability to understand and follow instructions. Ability to exercise sound and independent judgment. Knowledge and skill in use of job appropriate technology and software applications.

Credentials

Valid license or certification is required as needed, based on the job or specialty.

Unit Specific Credential

Working Conditions

Physical Requirements - Job function is sedentary in nature and requires sitting for extended periods of time; however frequent standing or walking may be required, as needed. Must be able to lift or carry objects weighing up to 20 pounds. Jobs in this group are required to have close visual acuity to perform activities such as: extended use of computers, preparing and analyzing data and analytics, and other components of a typical office environment. Additional information and provision requests for reasonable accommodation will be provided by the home unit/department in collaboration with the Reasonable Accommodations Committee (RAC).

Environmental Conditions - Jobs in this group are required to function in a fast paced environment with occasional high pressure or emergent and stressful situations. Frequent interaction with a diverse population including team members, providers, patients, insurance companies and other members of the public. Function is subject to inside environmental conditions, with occasional outdoor exposures. Possible exposure to various environments such as: communicable diseases, toxic substances, medicinal preparations and other conditions common to a hospital and medical office environment. May wear Personal Protective Equipment (PPE) such as gloves or a mask when exposed to hospital environment outside of office. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions. Additional information and provision requests for reasonable accommodation will be provided by the home unit/department in collaboration with the Reasonable Accommodations Committee (RAC).