Account Manager
AppleOnePomona, CA, US10 days ago
Job type
- Full-time
Job descriptionContact regular and prospective B2B customers to provide product information, explain product features, submit samples and catalogs when needed. Recommend products to customers based on each account’s needs and interests. Answer clients’ questions about products, pricing, availability, and functionalities. Provide price quote, terms, lead time, estimated delivery date, warranty, and other information to existing and prospective clients. Solicit and follow through the orders with clients after sales or contract signings to resolve problems and provide ongoing support. Work closely with regional Sale Representatives to identify prospective B2B customers, follow leads from existing clients, and attend tradeshows and conferences. Monitor market trend, product innovations, competitors' products, prices, and sales to provide educated recommendations to internal teams, suppliers, and clients. Perform administrative and analytical duties, such as keeping sales records, preparing forecast, sales, inventory, and profitability analysis. Work with Shipping department, warehouse, and factories to ensure orders are being processed in a timely manner and they are in-compliance with all the regulations and requirements. Issue Direct Import PO’s to factories, follow through and provide updates to reflect the most current delivery schedules and ETA’s. Work closely with suppliers to identify and resolve issues, including QC, packaging, testing, product compliance etc. Provide promotions, closeout offers, special buys to feature company’s products in stores and online. Submit, review, and maintain online content such as product description, features, images, videos, and consumer feedback. Review open customer order report and work with Shipping team, warehouse staff and Accounting team to ensure prompt fulfillment. Analyze data and generate reports upon request of management team. Effectively function in a fast-paced team environment. Strong organizational, follow through and time management skills. Strong analytical and problem solving techniques Detail oriented, and able to work effectively under pressure Proficient computer skills working with Microsoft Office, and specifically EXCEL MS Dynamics Navision ERP system skill is a plus. Bilingual in English and Mandarin in conversation is required, written is a plus Excellent verbal and written communication skills. Work communicate with : Customer Service team, Sales team, Oversea contacts, Supplier contacts, Accounting team, Warehouse and Marketing team. Critical thinking and problem solving. Interpersonal skills with results-driven focus. Multitasking and dependability. Ability to work as part of a team and self-motivated enough to work independently. 3+ years of experience in account management is preferred Bachelor's degree in business, business administration, or related field.
Job Description
Job Description
Account Manager - Bilingual Chinese
- Detail Oriented, organize and have experience with retail / wholesale business.
Essential Job Functions :
Required Skills :
Qualifications :
Experience :
Education :
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here :
https : / / www.eeoc.gov / sites / default / files / 2023 -06 / 22- 088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here :
https : / / www.dol.gov / sites / dolgov / files / ofccp / pdf / pay - transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https : / / e- verify.uscis.gov / web / media / resourcesContents / E - Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants : Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#1001
Company Description
This company offers growth and a great group of people to work with.
Company Description
This company offers growth and a great group of people to work with.
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Account Manager • Pomona, CA, US
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