Job Description
Job Description
Quality Packaging (Qual Pac) is looking for individuals who have a strong professional ethic, are passionate about innovating for positive change, and are collaborative team players. We have been in business for over 50 years. Our success is due to a culture created by our founder that embodies these principles : Our employees are our most important asset, we stand by our word, and our customer’s needs are our number one priority.
If you are looking for a career where you make a difference with over 1,000 team players, please read on.
Receptionist / Administrative Clerk
Position Summary
The Receptionist / Administrative Clerk serves as the first point of contact for visitors and callers while also supporting various administrative tasks to ensure the smooth and efficient operation of the corporate office. This role requires a professional demeanor, strong organizational skills, and the ability to multitask in a dynamic office environment.
Pay : $18.00-$19.00 / hr
Key Responsibilities
Front Desk & Visitor Management
- Greet all visitors and callers in a courteous and professional manner
- Answer and direct incoming phone calls to appropriate personnel
- Maintain a clean, organized, and welcoming reception area
- Monitor visitor access and maintain compliance with company security and GMP (Good Manufacturing Practice) procedures
- Issue visitor badges, maintain the visitor log, and follow all required check-in protocols
- Screen and route inbound sales inquiries from company websites, industry associations, and vendors
Administrative Support
Assist with meeting and event coordination, including scheduling, travel arrangements (air, hotel, car rental), and cateringReceive, sort, and distribute incoming mail and packagesPrepare outgoing packages, including time-sensitive shipments via FedEx or courier servicesPerform data entry, filing, and other clerical tasks as assignedUpdate and maintain contact lists, phone directories, and internal communication toolsOffice Maintenance & Supplies
Ensure meeting rooms are properly set up and stocked with necessary materialsMonitor and organize office supply inventory; place orders as neededSupport basic facility upkeep, including restocking common areasAdditional Duties
Perform other administrative tasks and responsibilities as assigned by managementQualifications
Education & Experience
High school diploma or equivalent requiredMinimum 1 year of clerical, administrative, or receptionist experienceBilingual in SpanishSkills & Competencies
Excellent verbal and written communication skillsStrong attention to detail and organizational abilitiesProfessional appearance and business etiquetteAbility to multitask and manage time effectivelySelf-motivated and able to work both independently and collaborativelyBilingual in Spanish is a plus but not requiredTechnical Proficiency
Proficient in Microsoft Office Suite (Word, Excel, Outlook, etc.)Experience with CRM systems such as Dynamics, Salesforce, or similar platforms preferredPhysical & Mental Requirements
Ability to sit, stand, and move about for extended periodsCapable of light lifting (10+ pounds)Able to operate office equipment such as phones, computers, postage machines, and copiersRequires visual acuity for reading and computer workAbility to focus, problem solve, and communicate clearlyWorking Conditions
Standard business office environment with moderate noise and comfortable temperatureLighting and ergonomic conditions are adequateNo hazardous or extreme physical conditionsAbout Pro Pac and Qual Pac
Founded in 1971, Professional Packaging Systems (Pro Pac) brings deep knowledge and expertise to provide the best packaging solutions for our customers. We serve every industry, including e-commerce, retail and wholesale food, snack, beverage, specialty manufacturing, fresh produce, hobby and craft, automotive, electronics, pet, cosmetic industries, and many more.
We are headquartered in Grand Prairie, Texas, with regional sales branches in El Paso, and Brownsville, TX; and additional contract packaging / fulfillment operations in Brookshire, TX; Charlotte, NC; and Olathe, KS.
Come join a growing group of honest, knowledgeable, and skilled professionals who are dedicated to offering superior products and services to those we serve!
Visit us at https : / / www.propac.com / .