Restaurant General Manager | Edison Craft Ales & Kitchen

Omni Grove Park Inn & Spa General Manager

The AAA Four-Diamond Omni Grove Park Inn & Spa is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award winning spa and spacious convention facilities.

Omni Grove Park Inn and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Grove Park Inn & Spa may be your perfect match.

Responsibilities

• Oversees a staff of approximately 50 associates with the support of a Director of Food & Beverage, Assistant Director of Food & Beverage and two managers.
• Maintains food | beverage standards and a consistent guest experience as documented by Medallia and ability to execute all Omni Hotels facility standards and guidelines.
• To ensure a smooth, efficient, and economic operation in Outlets. To specify and purchase supplies, and record all data pertaining to the Outlets.
• To maintain a highly motivated and trained staff that continually strives for excellence in service.
• Constantly monitor and control all labor cost for Outlet departments, achieving targeted payroll.
• To maintain Outlets turnover at an acceptable level.
• Close coordination and communication with other internal departments.
• Monitor all guest requests to ensure they are met within the prescribed time limits.
• Inspect and tour all outlets areas several times daily, ensuring that they are clean, inviting, and project a 4-Diamond / 4-Star quality.
• Other duties as assigned by Food and Beverage Director.
• Be actively engaged with our guests and all hotel associates
• Encourage staff to create unique, personalized WOW moments at every opportunity

Qualifications