Client Services Program Coordinator - TEMP

Job Description

Job Description

Description :

Community Initiatives is an Oakland based nonprofit organization providing more than 110 different nonprofit clients with fiscal sponsorship, including tax-exemption, accounting and financial oversight, risk management and insurance, legal compliance, grants management, and human resource services. Our fiscally sponsored projects (FSPs) represent various nonprofit sectors––arts and culture, education, environment, health, human services, and public affairs. This is currently a hybrid role working at least one day / week in our office in downtown Oakland – TEMPORARY position for 3-6 months

Summary :

The Client Services Program Coordinator serves as our external point of contract for our shared portfolio of projects. The Client Services Program Coordinator provides excellent customer service and crucial internal support to the client services team.

Essential Job Functions

Client Service Support (40%)

• Triage all incoming communications to appropriate staff members
• Ensure all communications are responded to within 24 hours
• Respond to general requests
• Troubleshoot day-to-day client questions and requests related to internal systems and

operations

New Business (30%)

On-Boarding (20%)

Special Projects (10%)

Requirements :

Required Qualifications

Application Instructions

Interested candidates should submit a cover letter with salary requirements and resume.

Equal Employment Opportunity

Community Initiatives is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.