Customer Service Representative - Business Transformation

Customer Service Representative - Business Transformation

Cintas is looking for a Customer Service Representative to support and grow our new, myCintas digital platform. myCintas is a digital platform that will give Cintas customers the ability to manager their programs, pay their bills, and purchase items 24 / 7. This platform will play an integral role in Cintas' technology transformation and will help Cintas maintain its position as an industry leader. This Customer Service Representative position will work with Cintas partners from our field locations, and corporate departments, to ensure the highest level of satisfaction to our customers. In addition, this position will be the point of contact for customer questions and concerns. Customer Service Representatives are responsible to provide prompt problem resolution within customer accounts, primarily by working over the phone / email with customers and partners. They are also responsible for keying / maintaining information into our hybris & SAP systems. Customer Service Representatives are empowered to make independent decisions to assist customers, while working very closely with the myCintas team and field partners.

Location : Mason, OH, US, 45011

Skills / Qualifications

Required

• High School diploma / GED
• Minimum one year customer service experience
• Performed various business tasks to include : data entry, creating / maintaining files, answering / transferring calls, and researching customer inquiries
• Knowledgeable in Microsoft Office Applications (including MS Outlook, MS Word, and Internet / Intranet)
• Accurate typing and 10 keypad experience

Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.

Additionally, our employee-partners enjoy :

Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

Job Category : Service

Organization : Operations

Employee Status : Regular

Schedule : Full Time

Shift : 1st Shift