Clinical Program Supervisor

UM Clinical Program Supervisor

Be the reason a child thrives

Have you set a New Year’s resolution for 2023 yet that involves switching careers and making a change in a child’s life? Then look no further; dance your way into a new career at Children’s Bureau! From weekly virtual employee engagement events that range from stretch and meditation to staff dance offs; Children’s Bureau is the place for you!

Here at Children’s Bureau, we see the value in everyone! We are passionate about building and sustaining an inclusive and equitable working environment for all employees. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solutions.

• Did you know that Children’s Bureau was selected as one of the Best Places to Work and was rewarded the DEI Non-profit of the Year Award this year by the Los Angeles Business Journal?

• Did you know that Children’s Bureau won the global BEST award for Children’s Bureau University for two years in a row?

• Looking for exceptional benefits such as medical, vision, dental, 401(k), life insurance and a Flexible Spending Account?

• Did you know you would be eligible for the Public Service Loan Forgiveness (PSLF)?

• Are you looking to be a part of an organization that cares about employee wellness by giving you 13 paid wellness days and 12 paid holidays per year?

Children’s Bureau of Southern CA proudly is committed and supportive of complete pay transparency.

The position of UM Clinical Program Supervisor will pay: $80,000 - $95,000/year

Bilingual Spanish: $5,000

Additionally, the lifespan compensation range of this position is: $80,000/year - $120,000/year

Must Have Covid-19 Vaccine and Booster.

Learn more about your job:

Under general supervision, the UM/Clinical Program Supervisor is responsible for supervising a professional-level staff with overall responsibility for meeting contractual requirements. This position is defined by supervising a program of approximately 7 -8 clinicians and administrative staff as assigned. The focus of this role is to ensure that all assigned staff members are meeting their expected levels of service provision and all contractual and regulatory obligations.

Duties and Responsibilities:

• Provides general supervision to staff assigned to program or function, including recruitment, selection, training, performance evaluation, discipline, etc.
• Provides supervision of caseloads to include training, safety planning, risk assessment, and parenting strategies with families. This supervision includes ensuring the quantity and quality of services provided. Provides clinical supervision to include clinical training, oversight of clinical cases, fidelity to evidenced based practices, and management of crisis issues with staff.
• Has overall responsibility for all contractually required documentation, ensuring compliance with federal, state, county, and agency standards and guidelines.
• Maintains written and verbal contact with outside agencies, county staff, schools, and other external organizations.
• May provide individual and family therapy and/or carry a limited caseload.
• Carries out program management activities such as planning, staffing, budget, and program development.
• Maintains positive external contacts related to program, including collaborative, schools, community resources, etc.
• Review clinical documentation from staff including assessments, treatment plans, discharges, and progress notes ensuring that clinical documentation meets DMH and CB policies and guidelines.
• Participates in all case dispositions to ensure case assignments decisions are clinically and fiscal appropriate.
• Manages funding buckets for site to ensure funding is appropriately utilized.
• Ensure all outcomes measures are completed and entered into system according to timelines.
• Provide after hours crisis support to clinicians and answering service calls as they occur.
• Monitors staff development and progress in Evidenced Based Practice trainings and certifications for all staff assigned to them.
• Participate and possibly lead EBP supervision groups or be trained/certified in an EBP to provide that support to the agency.
• Ensure high customer satisfaction by responding to client grievances and concerns regarding clinical treatment.
• Monitor service delivery and productivity standards through use of reports generated by revenue management team.
• Monitor staff documentation for timeliness and accuracy and keep management informed of delays or difficulties with documentation.
• Collaborate with program management on work flow with access to care, transfer of cases with other offices to ensure that policies are implemented and followed in a timely manner.
• Assist in training and on-boarding of new staff into outpatient program.
• Participate and audit client charts on a routine basis and assist the QA team when audits occur.
• Keep immediate supervisor and senior management informed regarding progress of program.
• Performs community outreach by attending community events, DMH and school-based meetings as needed.
• Other duties as assigned.

General

• Maintains confidentiality in matters of agency operations, personnel, and clients.
• Maintains positive communications with all agency staff, clients and visitors.
• Exercises good judgment in performance of duties and responsibilities
• Supports existing agency policies, principles and mission.