Talent.com
Support Operations Manager

Support Operations Manager

VirtualVocationsModesto, California, United States
11 days ago
Job type
  • Full-time
Job description

A company is looking for a Support Operations Manager to oversee operations within the Support organization.

Key Responsibilities

Administer and optimize the Support tech stack, ensuring reliable operations and continuous improvement

Execute strategic initiatives in partnership with Support leadership, translating business objectives into operational processes

Implement best practices for support operations, leveraging automation and AI to enhance customer outcomes

Required Qualifications

3-5+ years of experience in Support Operations, Business Operations, or a similar role in a fast-paced SaaS environment

Proven expertise in administering and optimizing Support Ticketing platforms, with Salesforce required

Familiarity with workflow automation tools and integrations across business systems

Strong analytical skills to derive insights from complex data sets

Effective project management skills with the ability to manage operational initiatives

Create a job alert for this search

Operation Manager • Modesto, California, United States

Related jobs
  • Promoted
  • New!
Service Operations Integration Manager

Service Operations Integration Manager

VirtualVocationsStockton, California, United States
Full-time
A company is looking for a Service Operations Integration Manager.Key Responsibilities Manage and integrate services during mergers and acquisitions, ensuring operational readiness Develop proce...Show moreLast updated: 18 hours ago
  • Promoted
Partnership Operations Coordinator

Partnership Operations Coordinator

VirtualVocationsModesto, California, United States
Full-time
A company is looking for a Partnership Operations Coordinator to streamline partnership processes and improve operational efficiency. Key Responsibilities Manage startup credit requests from appli...Show moreLast updated: 2 days ago
  • Promoted
  • New!
Problem Manager

Problem Manager

VirtualVocationsModesto, California, United States
Full-time
A company is looking for a Member Services Problem Manager.Key Responsibilities Manage the Problem Management lifecycle in alignment with ITIL best practices Conduct trend analysis to identify a...Show moreLast updated: 8 hours ago
  • Promoted
Operations Specialist

Operations Specialist

VirtualVocationsStockton, California, United States
Full-time
A company is looking for an Operations Specialist to manage fundamental operations processes related to loan verification and servicing. Key Responsibilities Manage a queue of loans for day-to-day...Show moreLast updated: 30+ days ago
  • Promoted
Revenue Cycle Operations Manager

Revenue Cycle Operations Manager

VirtualVocationsModesto, California, United States
Full-time
A company is looking for a Revenue Cycle Operations Manager to lead and scale a high-performing RCM team.Key Responsibilities : Manage and lead a team of RCM Associates, providing performance feed...Show moreLast updated: 8 days ago
  • Promoted
Security Operations Center Manager

Security Operations Center Manager

VirtualVocationsModesto, California, United States
Full-time
A company is looking for a Security Operations Center (SOC) Manager.Key Responsibilities Lead the Security Operations Center (SOC) with a focus on strategic planning and operational excellence O...Show moreLast updated: 30+ days ago
  • Promoted
Customs and Border Protection Officer

Customs and Border Protection Officer

U.S. Customs and Border ProtectionHickman, CA, United States
Full-time
Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 30+ days ago
  • Promoted
Revenue Operations Manager

Revenue Operations Manager

VirtualVocationsStockton, California, United States
Full-time
A company is looking for a Revenue Operations Manager to support its go-to-market teams and enhance operational efficiency. Key Responsibilities Run weekly and monthly business rhythms, including ...Show moreLast updated: 30+ days ago
  • Promoted
Operations Program Manager

Operations Program Manager

VirtualVocationsStockton, California, United States
Full-time
A company is looking for an Operations Program Manager specializing in AI.Key Responsibilities Support development and governance of the AI adoption program across business functions Document cu...Show moreLast updated: 30+ days ago
  • Promoted
Support Operations Manager

Support Operations Manager

VirtualVocationsStockton, California, United States
Full-time
A company is looking for a Support Operations Manager to oversee operations within the Support organization.Key Responsibilities Administer and optimize the Support tech stack, ensuring reliable ...Show moreLast updated: 11 days ago
  • Promoted
  • New!
Solutions Manager

Solutions Manager

VirtualVocationsModesto, California, United States
Full-time
A company is looking for a Solutions Manager to provide superior customer service and technical support to clients.Key Responsibilities Deliver exceptional customer service by addressing inquirie...Show moreLast updated: 10 hours ago
  • Promoted
Services Manager

Services Manager

Pratt IndustriesStockton, CA, US
Full-time
The Services Manager of Customer Support Analytics is a role for the strategic purpose of full-time focus on developing, tracking, compiling, analyzing, and communicating measurements of business a...Show moreLast updated: 30+ days ago
  • Promoted
Director of Operational Support

Director of Operational Support

VirtualVocationsStockton, California, United States
Full-time
A company is looking for a Director of Operational Support.Key Responsibilities Lead a team of functional group leaders to optimize service execution and operational excellence Foster a customer...Show moreLast updated: 30+ days ago
  • Promoted
IT Support Manager

IT Support Manager

VirtualVocationsStockton, California, United States
Full-time
A company is looking for an IT Support Manager to lead their technical support team and enhance customer satisfaction.Key Responsibilities Manage, mentor, and develop a team of IT support technic...Show moreLast updated: 30+ days ago
  • Promoted
Technical Operations Director

Technical Operations Director

VirtualVocationsModesto, California, United States
Full-time
A company is looking for a Technical Operations Director (Remote).Key Responsibilities Oversee day-to-day business technical support for systems related to claims, service, and membership Manage...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Participant Services Team Manager

Participant Services Team Manager

VirtualVocationsStockton, California, United States
Full-time
A company is looking for a Participant Service Team Manager.Key Responsibilities Oversee daily operations of the Customer Service team, ensuring efficiency and high-quality service Provide coach...Show moreLast updated: 16 hours ago
  • Promoted
Operations Manager

Operations Manager

VirtualVocationsStockton, California, United States
Full-time
A company is looking for an Operations Manager to oversee daily workflows and optimize performance across various departments. Key Responsibilities Maintain and monitor daily operational workflows...Show moreLast updated: 30+ days ago
  • Promoted
HPC Support Engineering Manager

HPC Support Engineering Manager

VirtualVocationsStockton, California, United States
Full-time
A company is looking for a Manager, HPC Support Engineering.Key Responsibilities Lead, coach, and mentor a team of HPC Support Engineers to ensure high-quality customer support Own customer esca...Show moreLast updated: 1 day ago
  • Promoted
Manager in Training

Manager in Training

Stanton OpticalManteca, CA, US
Full-time
Does a dynamic, exciting and results driven fast-paced environment catch your attention? Are you ready to join a company with tremendous growth opportunities? At Stanton Optical we bring on Manager...Show moreLast updated: 16 days ago
  • Promoted
Customer Support Enablement Lead

Customer Support Enablement Lead

VirtualVocationsModesto, California, United States
Full-time
A company is looking for a Customer Support Enablement Lead.Key Responsibilities Own and execute the 6-week onboarding program for new support hires, ensuring engaging and relevant sessions Coll...Show moreLast updated: 1 day ago