Senior Associate - Billing

Join Our Purpose-Driven Team

Make a difference in people's lives. We offer flexible work options and professional development opportunities in Hawaii and beyond to help you thrive both personally and professionally. Be a part of a local team that is dedicated to helping others in their time of need and make a meaningful impact every day. At First Insurance Company of Hawaii, we meet challenges and opportunities creatively and collaboratively. We pride ourselves on our inclusive company culture and core values : Respect, Integrity, Creating the Future for our Company and Community, and Excellence in Customer Service. This position is located on the island of Oahu and candidates must work in the state of Hawaii upon hire.

Typical duties include but are not limited to :

• Maintain direct bill receivables and correspond with business associates on open receivables
• Research and respond to customer inquiries via phone or email
• Identify and resolve policy and billing issues
• Analyze and interpret various accounting journals, policies, and procedures
• Prepare Journal Entries
• Perform SOX compliance duties
• Other duties as assigned by Supervisor(s)

Qualifications / Experience :

Preferred Qualifications :

Special Circumstances :

Salary : $40,800 to $51,920 annually

Salary offer is based on a number of factors such as job-related knowledge, skills and experience. Our company offers a competitive benefits package and bonus eligibility on top of base. Benefits : We offer profit-sharing, comprehensive health benefits, generous parental and family leave, attractive time off benefits (vacation / floating holiday / sick / observed holidays), tuition assistance, a 401(k) savings plan with company match, a discounted insurance rate, life and disability insurance options, and more!

EEO Statement : Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and / or any other status protected by law.