Client Relationship Manager
Overview Orrick currently has an excellent opportunity for a Client Relationship Manager. This US-based position can be based out of our Boston, Los Angeles, New York, Orange County, Portland, San Francisco, Seattle, Silicon Valley, Chicago, Charlotte, Miami, or our Washington DC offices. The objective : We're seeking a proactive team player to partner with senior Client Development leaders and firm partners to drive client relationship growth, with a focus on clients within the Energy & Infrastructure, Finance, Technology and Life Sciences sectors. You'll work on expanding relationships with institutional clients by understanding their business and legal priorities, executing client growth plans, leading strategic events, delivering tailored thought leadership, fostering client listening, and supporting high-impact projects. You'll work closely with : Business Development teams (Sector & Markets, Pitch & Pursuits, Events, Operations) Firm-wide teams (Innovation, Pricing, Market Intelligence, Communications, Talent)
Why join us? Work with market-leading clients and top-tier partners Clear professional growth path Direct impact on firm revenue Collaborative and supportive team dynamic Ear of leadership
What You'll Do
Responsibilities Client Team Support Deepen market and client knowledge to support client teams and identify opportunities Develop and execute client growth strategies Infuse client insights into pitches and RFPs, collaborating across BD teams Assist in the design and execution of high-touch client events Monitor industry news and synthesize competitive intelligence for client teams Deliver targeted thought leadership to clients Research and design curated legal (CLE) and business training proposals Conduct financial analysis to guide client development strategy Proactively identify trends, new business opportunities, and measure ROI on client initiatives Support the introduction of lateral partners to enhance client relationships Support succession planning for client teams Leverage client data to strengthen connections and facilitate strategic introductions Organize and participate in regular client team meetings, including agenda creation and follow-up Maintain client team materials (relationship summaries, client plans, financial analysis, value reports) Build relationships with clients and serve as key contact where appropriate Special Projects and Additional Value-Adds Partner with senior Client Development leaders on client listening and service improvement Develop client value-adds beyond traditional client work to help us differentiate Help manage the firm's CRM platform and other internal tools to maximize client impact Leverage client knowledge and sector insights across other clients and business development teams to further drive impact of cross-practice opportunities
Qualifications
Your Experience : 7+ years' experience in law firm, legal services, or professional services marketing JD or MBA preferred, but not required Proven client relationship and service experience focused on business growth Skilled at working with and presenting to senior leaders Strong track record in project management, client service, communications, and cross-team collaboration Excellent analytical, organizational, and time management skills Outstanding written (business and technical) and verbal communication abilities Strategic thinker and problem solver with exceptional attention to detail Demonstrated ability to manage multiple tasks, projects, and priorities in a fast-paced, deadline-driven environment-maintaining composure and professionalism High sense of accountability and ownership of projects Proactive, solutions-oriented approach to work and client serv
Client Manager • Seattle, WA, US