Quality Control Supervisor
Associated Bag is a national supplier of packaging and shipping products, proudly serving a wide range of industries from four strategic locations across the country. As a family-owned business, we take pride in our stable history and bright future. Our employees enjoy a casual, collaborative work environment, competitive salaries, a comprehensive benefits package, flexible scheduling, and a generous time-off policy that supports a strong work / life balance.
Position Summary :
We are seeking a Quality Control Supervisor to lead the activities of our Quality Control (QC) team. This position plays a key role in ensuring product quality, supporting internal departments, and maintaining our commitment to excellence and customer satisfaction.
The Quality Control Supervisor will :
- Lead and develop the QC team, providing training, guidance, and performance oversight.
- Evaluate and test product quality to ensure all items meet company standards and customer specifications.
- Collaborate with Purchasing, Sales, and Customer Service to provide technical support and training.
- Interface with external vendors in a professional and collaborative manner.
- Recommend updates to testing methods, product specifications, and quality processes as needed.
- Stay current on industry standards and assist with periodic vendor evaluations and audits.
- Investigate and resolve customer quality complaints.
- Coordinate the provision of certifications, specifications, MSDS forms, and other regulatory documentation.
Qualifications :
Associates degree in Quality, Business, Supply Chain, or a related technical field.Minimum of three (3) years of relevant experience, including supervisory responsibilities.Strong communication, analytical, and problem-solving skills.Technical proficiency in product evaluation and testing methods.Flexible, collaborative, and effective in a team-oriented environment.Why Join Associated Bag :
Family-owned and people-focused cultureCompetitive compensation and comprehensive benefitsFlexible work schedules and excellent work / life balanceOpportunities for professional growth and development