We are seeking a highly organized and strategic Director, Digital Engagement and Innovation to join our Medical Affairs Digital Engagement and Innovation team. This role will report to the Head of Digital Engagement and Innovation and be responsible for driving capability evolution, digital transformation, and operational excellence across Medical Affairs. The ideal candidate will lead various digital initiatives, including AI integration, digital content strategy coordination, and medical affairs process optimization, ensuring the seamless adoption of innovative solutions. This individual will play a key role in aligning digital engagement strategies, data analysis, and efficiency enhancements within Medical Affairs. This role offers an exciting opportunity to shape digital transformation in Medical Affairs, leveraging AI, analytics, and digital strategies to drive innovation and efficiency.
Responsibilities :
Partner with operations teams to identify key metrics and reporting needs for digital initiatives
Provide strategic guidance on data interpretation and recommend optimization opportunities for digital engagement strategies
Advise on dashboard design and performance tracking approaches to support decision-making
Work with commercial analytics and operations teams to ensure alignment between digital strategy and performance measurement
Collaborate on the development of actionable insights that inform future digital innovation priorities
Advanced degree in a related field (Pharmaceutical Sciences, Business, Communications, Digital Marketing, or similar). Equivalent combination of education and applicable job experience may be considered
Minimum 8 years of experience in digital operations, innovation, or implementation roles, preferably in healthcare or the pharmaceutical industry.
Proven experience in digital content management, execution, and optimization
Strong expertise in analytics, reporting, and performance tracking
Hands-on experience with CRM systems and digital workflow management tools
Excellent organizational, project management, and time management skills
Exceptional written and verbal communication abilities
Ability to navigate compliance and regulatory requirements within digital initiatives
Experience in Medical Affairs or healthcare communications
Experience in AI implementation, machine learning applications, or digital automation solutions
Knowledge of medical congress strategies and execution
Familiarity with pharmaceutical industry compliance requirements
Experience driving change management and capability building initiatives within a corporate environment
Strategic thinker with the ability to translate digital innovation into impactful execution
Detail-oriented with strong project management and follow-through
Ability to manage multiple workstreams simultaneously while ensuring high-quality delivery
Strong stakeholder management and cross-functional collaboration skills
Proactive problem solver, capable of navigating complex challenges
Adaptability to changing priorities in a fast-paced environment
Tech-savvy with a strong ability to learn and implement new digital tools quickly
Ability to travel 30% domestic and internationally.
All positions have an essential job function to be able to perform face to face work with colleagues and / or onsite in San Diego. No role is expected to be 100% remote
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Director Engagement • San Diego, CA, United States