Client Manager (Nashville, TN)

Client Manager

Symphonic Distribution is a 100% independent music distribution and marketing company, headquartered in downtown Tampa, FL, with offices in Brooklyn, Nashville, Denver, and Bogota, Colombia. We focus on distributing independent music. If it sounds good, looks good, and has a meaningful message, we want to be a part of it. We pride ourselves in finding the newest, most talented up-and-coming record labels, artists, bands, rappers, managers, and producers with a promise of developing long careers.

The Client Manager will work in a hybrid role (part of the week remotely and part of the week at the office) from our Nashville, TN office.

Salary Range : $45,000 to $65,000 yearly

In a nutshell, the Client Manager will manage relationships with Symphonic's prospective and existing artist and label clients across various genres and sub-genres, spearheading key signings and priority release development, and will act as the primary point of contact for a key segment of our client base. This position will maintain a healthy balance between the tasks that must be completed during the day and the connection to the artists and music that occurs at night.

What you will do :

• Nurture healthy and productive relationships with prospective and existing artist and label clients, and act as primary contact.
• Organize communication with clients and act as an internal go-between among internal staff.
• Collaborate with Symphonic's global team to plan and implement form-fitting release marketing strategies.
• Manage the daily logistics of release management (metadata standards, production, ingestion, take-downs, etc.)
• Plan, manage, and analyze the financial success of our client relationships (budget creation, tracking, and sales / streaming revenue analysis)
• Work in Zendesk to track client contact and measure specific SLAs
• Anticipate problems and implement communication and tactical strategies to solve them.
• Assist in Corporate and Client Marketing meetings to help the business develop and pitch new clients.
• Perform other tasks as assigned.

What you will need to have :

Additional Insights :

Symphonic Distribution enables content creators to fully maximize their music's revenue and grow their global audience. The company focuses on working with : record labels, artists, managers, producers, social media influencers, and even distributors just like us to get their messages seen and heard. While our core business is to distribute music digitally and physically for the many talented creators that we have the honor of working with, we focus on a number of services, such as : Physical Distribution, User Generated Content Monetization on YouTube, Tik Tok, Triller, Instagram, Release Promotion such as Playlist pitching, marketing diagnostics, strategy and a number of other very important services to ensure that creators are maximizing and collecting on as many royalties as possible. Symphonic also showcases one of the largest partnership networks available, partnering with Spotify, Apple Music, Pandora, Amazon, and many other services where music can be consumed on.