Enterprise Client Manager

Enterprise Client Manager - Syracuse, NY (Hybrid)

Empower Education. Drive Innovation. Lead with Purpose.

At our core, we believe that great technology can transform communities and that transformation starts with people who care deeply about making an impact. As an Enterprise Client Manager, you'll play a vital role in helping K-12 schools, districts unlock their potential through technology.

You won't just manage accounts, you'll become a trusted advisor, a strategic partner, and a champion for smarter, more connected learning environments across Central New York.

What You'll Do

Build and nurture long-term relationships with enterprise clients in the K-12, E-rate, and SLED (State, Local, Education) markets.

Guide leaders through technology adoption and digital transformation, ensuring seamless integration and measurable outcomes.

Collaborate on annual technology roadmaps aligned with instructional goals, compliance needs, and funding cycles (including E-rate).

Identify new opportunities to enhance student learning and organizational efficiency.

Advise clients on budgeting, E-rate maximization, and technology investment strategies that stretch every dollar further.

Oversee hardware and software lifecycle management, ensuring compliance and cost-effectiveness.

Lead quarterly business reviews and annual executive planning sessions to evaluate progress, ROI, and next-year strategies.

Develop and deliver persuasive proposals and presentations tailored to each client's unique mission and challenges.

Stay ahead of the curve on market trends, funding programs, and emerging technologies that impact the education and public sector.

Consistently meet or exceed sales goals through expert relationship management and consultative selling.

Attend meetings

What You Bring

Bachelor's degree in Business, IT, or related field, or equivalent experience.

6+ years of client management experience, ideally with a Managed Service Provider (MSP) or IT solutions firm.

Proven success managing K-12 or public-sector clients and navigating E-rate funding.

A strong understanding of technology planning, compliance, and the operational needs of educational organizations.

Exceptional communication, relationship-building, and strategic-thinking skills.

Ability to juggle multiple clients and projects with precision and professionalism.

Proficiency in CRM tools and Microsoft Office Suite.

A results-driven mindset with a passion for delivering value to every client.

Why You'll Love Working Here

You'll join a collaborative, mission-driven team where every voice matters and every contribution counts. Here, ownership isn't just a word-it's a culture. When you succeed, the whole team succeeds.

Comprehensive Benefits Include :

Employee Stock Ownership Plan (ESOP)

Health, Vision & Dental Insurance

401(k) with Employer Match

Flexible Schedules & Paid Time Off

Paid Holidays & Volunteer Time

Certification & Training Reimbursements

Travel and Cell Phone Reimbursements

HSA and Supplemental Insurance Options

Dog-Friendly Workplace

Salary Range : $140,000 - $160,000 per year

Ready to make a difference in education and public service?

Apply today and help us empower the next generation through technology.