Account Manager

ACCOUNT MANAGER, Account Services Department  (This role will be based out of our Syracuse, New York office) The Account Manager helps manage and support the agency’s relationship with the client by helping to develop marketing strategies and plans.

They have the ability to clearly communicate client objectives to the internal teams and are responsible for monitoring the workflow of all projects including managing work for client presentations and proposals.  Expectations :

• Solutions provider.
• Become a client expert.
• Be a project expert.
• Contribute to ideation.

Ensure clients are delivering what we need to make the idea & project successful (Briefs, reviews, approvals, etc.) Ensure flawless execution using agency resources and set processes.  Responsibilities :

Provide regular updates.   Develop project budgets / estimates as needed.  Manage the overall development and execution of assigned plans and programs- including internal creative process from brainstorming through production and delivery.  Organize and lead weekly status meetings for all active projects.  Obtain client approval for all creative materials.  Serve as the primary day-to-day contact with client / s on assigned projects.  Identify new growth opportunities to increase the level of service provided to assigned client / s.  Maintain a dependable system of communication with client, ensuring that information flows between client and agency on an appropriate, timely and regular basis.  Troubleshoot issues relating to specific jobs and coordinate with the account supervisor as needed.  Produce and present client-ready decks and reports for meetings and presentations.   Keep PHG leadership teams aware of all successes and challenges associated with assigned clients.  Maintain a solid understanding of the client’s business objectives, marketing objectives and competitive landscape.  Uphold agency core values. Enter time on a daily basis.  Requirements :

A group of complementary talents that, when unleashed together, can do anything we set our minds to.  Some of our comprehensive and competitive benefits include :

We strongly encourage people of color, members of the LGBTQAI+ community, people with disabilities and other underrepresented groups to apply to join our team.

Apply today and explore all the ways you can grow with us.