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GBMC HealthCare
Care Manager - Social WorkerGBMC HealthCare • Baltimore, MD
Care Manager - Social Worker

Care Manager - Social Worker

GBMC HealthCare • Baltimore, MD
30+ days ago
Job type
  • Full-time
Job description
Care ManagementFull TimeDays40Req# 42647

JOB DESCRIPTION SUMMARY :

The Social Worker in the Continuing Care Department is an integral member of a hospital patient's care team, responsible for assessing and intervening to ensure the effective continuation of a patient's care after discharge from the hospital. The social worker will be assigned to a department, a unit or units, which may include medical, surgical, intensive care, OB/Maternity, pediatric, and/or Emergency Department, and will work closely with physicians, nurses, and other practitioners on the assigned unit. Social Worker is responsible for interviewing hospital patients and family members/caregivers; facilitating family meetings to identify needs and develop continuing care plan; assessing psychosocial needs; counseling patients and family members to promote effective coping and treatment plan compliance. Other duties include assessing knowledge deficits; educating patients and family members about community resources, rights and responsibilities, advance directives, end-of-life care issues, health insurance, and navigating the health care system. The Social Worker coordinates complex care plans involving a wide range of internal and external services including home health, social services, rehabilitation, and mental health providers; advocates for patients to receive needed resources and services. Functions as part of a multidisciplinary team. As opportunities arise, the Social Worker will participate in department and hospital initiatives related to process improvement and patient care.

Education

Masters’ in Social Work; equivalent experience or certification considered

Experience

1-3 years prior social work experience in a hospital, nursing care facility or other health care setting preferably doing discharge planning work

Skills

  • Cultural competency and willingness to work with patients of many different racial, national, ethnic, and religious backgrounds as well as different age groups and socioeconomic statuses
  • Basic computer skills (electronic medical record training is provided)
  • Interview skills including active listening, open-ended questioning, and empathy
  • Assessment skills to quickly develop thorough assessments and care plans
  • Skill in, or willingness to learn, counseling and motivational interviewing techniques
  • Willingness to engage with difficult or noncompliant patients or family members; willingness to discuss topics such as end of life care or substance abuse
  • Ability to self-direct and negotiate competing priorities
  • Ability to develop a wide-ranging working knowledge of services, referral processes and criteria, medical terms and needs, etc. (training is provided)
  • Ability to work in a fast-paced environment; desire to engage with change processes and work closely with multi-disciplinary teams

Licensures, Certifications

  • Licensed in Maryland as a LMSW or LCSW

Physical Requirements

  • Ability to move quickly about the hospital to all units as needed. Able to concentrate on details in a hectic environment

Working Conditions

  • Work is performed inside the organization’s offices, patient care units, or in-patient rooms. Job attendance is required during all types of weather conditions
  • Must carry on-call phone for evening and weekend call on a rotating basis with ability to come in to work if necessary during time off

Conditions of Employment

  • Must speak, write, and understand English fluently both in person and on the phone
GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
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Care Manager - Social Worker • Baltimore, MD

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