Patient Service Representative

Job Title : Patient Service Representative - Registration

Shift : Day Shift

Reports to : Registration Manager

Status : Non-Exempt

Pay : To determine our range, we consider as many of the following data points as are available to us : external market salary survey data, internal data in terms of comparable roles and our budget for the position. What we have posted is our good faith estimate of what we expect to pay : $18-$23 per hour.

Summary : The Patient Service Representative works as a member of the Registration team, reporting to the Registration Manager. This role primarily provides registration / check-in services to the patients of GLMI. The Patient Service Representative may also perform a variety of tasks beyond registering patients including; answering calls, documentation in patient charts, and supporting the patient experience while in our facility. Effective communication between departments and excellent patient care must be maintained.

Our Values : As a member of the team at GLMI it is expected that you embody the Great Lakes Way in your daily actions here.

Personalize the Experience

• Greet with eye contact and share a smile.
• Create a tone of friendliness and warmth in conversations with patients, peers, and associates.
• Respectfully interact with patients, peers, and associates at their pace and level.
• Take time to listen to and understand others.
• Demonstrate patience and compassion when interacting with patients, peers, and associates.
• Act on opportunities to go above and beyond.

Own it, Do it

Perform as One Team

Strive for Excellence

Primary Duties and Responsibilities include the following :

Additional Duties and Responsibilities include the following :

Necessary Skills :

Qualifications :

Physical and Mental Requirements :

Job Posted by ApplicantPro