Solutions Engineer, Expansion

As a Solutions Engineer, you will play a critical role in helping our prospects understand the value of Asana. Through thorough discovery and alignment with the customer’s outcomes, you will guide the customer through an ROI based conversation. Using your demo skills to marry the pain points you’ve uncovered to the Value that Asana can bring to them. You will also bring value to internal stakeholders by creating and helping to facilitate better communication with cross functional teams about the deals you’re involved in. Through your deep product knowledge and technical expertise in how companies decide to purchase SaaS applications, you’ll support our Sales team and ensure they constantly move towards a close.

We’re looking for someone who will understand the customers’ core pain points, and quantitatively show the value that Asana’s technology can provide. Someone who also understands the whole sales process and the critical role they play in making sure the customer experience is World Class.

What You’ll Achieve :

• Partner with the Sales, Customer Success, Professional Services and potentially channel partners to gather any necessary input or data to strategize on and create in-product solutions for customer pain points
• Position yourself as a trusted advisor for customers through thorough discovery, ensuring to fully understand the customers needs and desired outcomes
• Create customer specific presentations and demonstrations
• Develop workflow solutions in Asana that can be applied across Asana’s customers base
• Support the greater Solutions Engineering team in developing metrics and operations to understand global impact
• Partner with Product, PMM, Sales and Enablement teams for seamless end-to-end program execution

About You :

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