Sr. Director - Software Product Management, LillyDirect

Senior Director, Software Product Management - LillyDirect

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.

We are seeking a visionary Senior Director, Software Product Management - LillyDirect to lead the strategy, development, and execution of multiple digital product portfolios within the LillyDirect ecosystem. This role is pivotal in shaping the future of these digital products helping LillyDirect drive transformational outcomes through customer-centric design, modular architecture, and operational scalability. As a senior product leader, you will define and own the strategies and roadmaps for the LillyDirect digital product portfolios, designed to meet user needs while delivering innovative technology solutions that advance Lilly's mission to create medicines that make life better.

What You Will Do :

Product Strategy and Roadmap

Define and lead the execution of bold digital product strategies, roadmaps, timelines and requirements for LillyDirect. Align digital product initiatives with strategic business goals and high value problems to solve, prioritize investments based on impact and feasibility, and ensure consistent delivery across a portfolio of interconnected digital products.

Team First Mentality

Embody a no-ego, team-first mindset in all interactions. Foster a collaborative culture that prioritizes shared success over individual recognition. Represent the product team with humility and integrity when engaging with stakeholders and partners.

Business Partnership Champion

Act as a strategic product partner to business leaderstranslating their goals and solving business problems through a compelling product vision and actionable strategy. Collaborate closely with LillyDirect customer, design, and engineering teams to ensure solutions are grounded in user needs, technically sound, and aligned with LillyDirect's vision and strategy.

User Experience and Design

Partner to understand end-to-end user needs across digital product touchpoints. Collaborate closely with LillyDirect customer, design, and research teams to ensure intuitive, accessible, and emotionally resonant user interfaces. Advocate for design quality and usability throughout the product lifecycle and use data-driven insights to continuously improve the user experience.

Technical Collaboration and Standards

Partner with Tech@Lilly Engineering leadership to assess architectural trade-offs, establish technical standards, and ensure scalable solutions across portfolios. Actively participate in technical strategy discussions and unblock cross-portfolio dependencies.

Stakeholder Engagement and Thought Leadership

Build and maintain relationships with stakeholders across LillyDirect, including pharmacy operations, patient support, and external partners. Represent Lilly's product vision externally and contribute to industry thought leadership.

Operational Excellence and Resource Planning

Lead portfolio-level resource allocation and prioritization, incorporating technical complexity, dependencies, and engineering capacity. Drive continuous improvement initiatives to enhance patient experience and operational efficiency.

Your Minimum Required Qualifications

• Bachelor's in Business, Engineering, Computer Science, Pharmacy, or related field
• At least 8+ years of product management experience, including 5+ years in senior leadership roles
• Deep technical expertise with ability to evaluate complex architectures and guide decision-making
• Deep understanding of user experience principles and human-centered design, with a proven ability to partner and guide design teams to deliver intuitive, accessible, and emotionally resonant digital products
• Proven track record of delivering transformational digital products in a start-up and / or enterprise environment; a focus on digital health or experience in regulated industries such as healthcare or pharmaceuticals is a plus

What You Should Bring :

Other Details :

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include : Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.

Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is $154,500 - $226,600. Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and / or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities). Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.