Manager, Improvement and Innovation - BIDMC (Hybrid)

Project Management And Process Improvement Specialist

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.

Reporting to the Director of Project Management and Process Improvement, this position is responsible for the execution and maintenance of a suite of improvement projects that align with organizational strategy and goals related to inpatient and clinical services or ambulatory and peri-op clinical areas. Directs several complex projects simultaneously by utilizing the tools, techniques and methodology of professional project management fundamentals to meet the current and anticipated needs of the organization. Achieves operational objectives by preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; and implementing change. Responsible for identifying and communicating to leadership, the financial implications of each project and the associated potential improvements. The incumbent will deploy project management support appropriately to meet timelines and measurable outcomes. Responsible for the continued development and management of other project management staff. There is an expectation to continuously maintain an understanding of industry trends and advances through attending external conferences and presentations.

Essential Responsibilities :

• Manages complex projects and responds quickly to changing issues and priorities involving multiple departments and stakeholders. Develops solutions that are feasible, cost-effective, and acceptable to the present stakeholders.
• Provides subject matter expertise for project management to project teams. Attends project team meetings to provide guidance, mentoring, and coaching to staff on the day-to-day project management methods.
• Facilitates the project team leader discussion to define the process for identifying and documenting issues in a project and recommending corrective action. Takes the lead in the issue resolution process and identifies project priorities when resolving issues. Communicates the status of issue management activities to project team members and organization stakeholders.
• Manages project portfolio. Drives organizational change, taking full account of obstacles, opposition, and differing stakeholder priorities. Acts as a champion for business process changes; acts behind the scenes to craft solutions for business problems related or tangential to the project.
• Demonstrates superior collaboration skills and techniques that appropriately define alternate solutions and create lasting, productive partnerships with clients. Actively participates in cross-functional groups to solve problems across projects. Utilizes a network of relationships to collect and disseminate information, build support, and secure buy-in for desired objectives.
• Provides leadership, vision, and direction-setting for both the project team and business partners. Uses knowledge of mission and core strategies as a basis to develop specific objectives and goals. Serves as a project management expert, resource, and key advisor to business partners.
• Mentors adherence to project management standards and practices. Reviews team members project deliverables and ensures their work is in line with project management best practices.
• Has the authority to direct and support employees daily work activities. Has the direct responsibility to undertake the following employment actions : hiring, termination, corrective action, and performance reviews. Direct Reports : 2-3 Indirect Reports : None

Required Qualifications :

Preferred Qualifications :

Competencies :

Social / Environmental Requirements :

Sensory Requirements :

Close work (paperwork, visual examination), Color vision / perception, Visual monotony, Visual clarity feet, Conversation, Telephone.

Physical Requirements :

Sedentary work : Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, or pulling objects. Sitting most of the time, with walking and standing required only occasionally. This job requires frequent sitting and keyboard use. There may be occasional walking.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer / Veterans / Disabled