Talent.com
Part Time Retail Customer Service Associate

Part Time Retail Customer Service Associate

FedExMorris Plains, NJ, US
7 days ago
Job type
  • Part-time
Job description

Part-Time Store Associate

This position generally works 18-25 hours per week.

Position Summary :

The Part-Time Store Associate is an entry level, part-time position that will work at FedEx Office's retail stores. The Part-Time Store Associate is knowledgeable in FedEx Office's retail and shipping products and will work primarily in these areas to consistently deliver a positive customer experience. The Part-Time Store Associate will utilize consultative skills to anticipate customer's need, suggest alternatives and provide solutions. The Part-Time Store Associate will operate and maintain a variety of equipment in the Self-Service and Retail zones of the store, move boxes, stock materials and complete assigned tasks based on priority.

General Duties and Responsibilities :

People :

  • Follows instructions of supervisor and assist other Team Members in performing limited store functions
  • Understands and models the Purple Promise to make every FedEx experience outstanding

Service :

  • Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
  • Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need
  • Ensures all customer problems are resolved quickly and to the satisfaction of the customer
  • Maintains a safe, clean and orderly retail Store
  • Profit :

  • Ensures confidentiality of customer data and careful handling of documents, media, and packages
  • Assists with processing financial transactions using a Point of Sale terminal (POS), including handling cash and making change
  • Cleans and stocks all retail Store printing and shipping equipment and supplies to provide optimal performance and availability
  • Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage
  • Takes preemptive action to prevent errors and waste
  • Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety, customer service and security policies and procedures
  • Self-Management :

  • Performs multiple tasks at the same time
  • Looks for opportunities to improve knowledge and skills within the retail Store
  • Adheres to all FedEx Office standards, as outlined in the Team Member Handbook
  • All other duties as needed or required of the position
  • Minimum Qualifications and Requirements :

  • High school diploma or equivalent education
  • Excellent verbal and written communication skills
  • Essential Functions :

  • Ability to stand during entire shift, excluding meal and rest periods
  • Ability to move and lift 50 pounds
  • Ability, on a consistent basis, to bend / twist at the waist and knees
  • Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
  • Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
  • Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
  • Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
  • Ability, on a consistent basis, to work with minimal supervision
  • Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and / or reporting could include regular attendance at a physical location and / or maintaining established business hours depending on the scope and nature of the position
  • Preferred Qualifications :

    Pay Transparency : This compensation range is a reasonable estimate of the current starting pay range in NJ. Actual starting pay is determined by experience relative to the job, market level, specific location, and other job-related factors permitted by law. Regular full- and part-time employees who complete 91 days of employment and work a minimum average of 12 hours per week are eligible to enroll in medical, dental, and / or vision coverage. Educational assistance for tuition requires 90 continuous days of employment to receive reimbursement. Full- and part-time employees are eligible for 401(k) on the first day of the month coincident with or next following one month of service. Company match after 1 year of service

    Pay : $19.70-$26.60 / hr

    Additional Details : Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.

  • Works with management to reduce company costs / wastes, and to optimize profitability in areas of responsibility.
  • Applies Quality concepts presented at training during daily activities.
  • Supports FedEx Office Quality initiatives.
  • FedEx Office is an Equal Opportunity Employer including, Vets / Disability.

    Create a job alert for this search

    Retail Customer Service Associate • Morris Plains, NJ, US

    Related jobs
    • Promoted
    Part Time Customer Service and Sales Associate

    Part Time Customer Service and Sales Associate

    HertzFort Lee, NJ, US
    Part-time
    Show moreLast updated: 30+ days ago
    • Promoted
    Retail Customer Service Associate

    Retail Customer Service Associate

    FedExNew York, NY, US
    Full-time
    Position Summary : The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and pr...Show moreLast updated: 30+ days ago
    • Promoted
    Now Hiring Part-Time Retail Associate

    Now Hiring Part-Time Retail Associate

    TJXOak Ridge, NJ, US
    Part-time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Associate I

    Customer Service Associate I

    Family DollarEdison, NJ, US
    Full-time
    We're seeking a customer service associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Retail Loss Prevention Customer Service Associate

    Retail Loss Prevention Customer Service Associate

    TJ MaxxWest Caldwell, United States
    Full-time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...Show moreLast updated: 10 hours ago
    • Promoted
    Customer Service Associate I

    Customer Service Associate I

    Dollar TreeIrvington, NJ, US
    Full-time
    We're seeking a customer service associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...Show moreLast updated: 30+ days ago
    • Promoted
    Loss Prevention Customer Service Associate II

    Loss Prevention Customer Service Associate II

    TJXElizabeth, NJ, US
    Full-time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...Show moreLast updated: 5 days ago
    • Promoted
    Part Time Retail Associate

    Part Time Retail Associate

    TJXNanuet, NY, US
    Part-time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...Show moreLast updated: 30+ days ago
    • Promoted
    Seasonal Retail Part Time Service Team Member

    Seasonal Retail Part Time Service Team Member

    MichaelsCentral Valley, NY, US
    Part-time
    Deliver friendly customer service, help customers shop our store, and find what they're Looking for.Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Retail Seasonal Associate

    Retail Seasonal Associate

    Columbia SportswearCentral Valley, NY, US
    Full-time
    With over 430 retail stores worldwide, our associates are essential to our business.From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing cust...Show moreLast updated: 13 hours ago
    • Promoted
    Retail Associate

    Retail Associate

    TJXEdgewater, NJ, US
    Part-time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...Show moreLast updated: 9 days ago
    • Promoted
    Retail Associate

    Retail Associate

    Landry'sNew York, NY, US
    Full-time
    Join a winning team! Retail Associate This isn't just your next job it's your opportunity to be part of an amazing team that delivers on our promise to meet and exceed our guest's experience the m...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Loss Prevention Customer Service Associate II

    Retail Loss Prevention Customer Service Associate II

    TJXTotowa, NJ, US
    Full-time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...Show moreLast updated: 5 days ago
    • Promoted
    Customer Service Associate - Temporary

    Customer Service Associate - Temporary

    WalgreensEdison, NJ, US
    Full-time
    Customer Service Associate - Temporary.Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, frien...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Associate (Part Time)

    Customer Service Associate (Part Time)

    Van Leeuwen Ice CreamBrooklyn, NY, US
    Part-time
    Customer Service Associate (Part Time).We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good.Nowadays, peop...Show moreLast updated: 14 days ago
    • Promoted
    Retail Loss Prevention Customer Service Associate

    Retail Loss Prevention Customer Service Associate

    TJXStaten Island, NY, US
    Full-time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...Show moreLast updated: 17 days ago
    • Promoted
    Retail Customer Service Associate Full Time

    Retail Customer Service Associate Full Time

    BJ's Wholesale ClubRiverdale, NJ, US
    Full-time
    Merchandise Protection Specialist.Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers.BJ's W...Show moreLast updated: 14 days ago
    • Promoted
    Customer Service Associate - Part Time

    Customer Service Associate - Part Time

    Raising Cane'sNew York, NY, US
    Part-time
    As an important part of our team, Customer Service Associates impact all areas of the customer experience.As the name suggests, your main priority is to provide great customer service.In this role,...Show moreLast updated: 2 days ago