Talent.com
Front Desk Manager

Front Desk Manager

Samesun VeniceLos Angeles, CA, US
3 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Salary : $30 / hr

Summary

At Samesun, we welcome culture-seeking travelers from around the world - and we're looking for someone who thrives in a vibrant hostel environment, is passionate about guest service, and loves making sure everyone has an unforgettable stay. The Front Desk Manager ensures exceptional guest service, supports daily property operations, and maintains efficient administrative and front-desk functions. This role assists with supervising the team, resolving guest issues, managing reservations and property systems, and executing brand standards to ensure an excellent hostel experience. This position balances guest service, operational execution, and team leadership while maintaining a professional, solution-focused environment.

  • Open availability is a must (weekends, holidays).

Guest Experience & Front Desk

  • Oversee front desk agents and functions
  • Serve as primary point of contact for guests; welcome, register, and assist throughout stay
  • Resolve guest concerns promptly and professionally
  • Promote activities, amenities, and local experiences
  • Maintain lobby and common areas; monitor property cleanliness and safety
  • Respond to and manage guest reviews and feedback channels

    • Reservations & Systems

  • Oversee PMS, reservations, cancellations, no-shows, and group bookings
  • Ensure accuracy across third-party booking platforms
  • Monitor and maintain inventory for front desk and housekeeping supplies

    • Operations & Safety

  • Ensure compliance with safety, cleanliness, and security standards
  • Enforce facility rules, loitering and smoking regulations
  • Maintain lost & found, luggage storage, and mail processes
  • Perform minor maintenance tasks and escalate repairs when needed

    • Team Leadership

  • Support ongoing training and coaching of staff
  • Maintain positive, professional environment; model guest-centric culture
  • Help coordinate workload and daily task assignments
  • Ensure compliance with labor laws (breaks, overtime approval, etc.)

    • Required Skills

  • Strong communication & guest service skills
  • Leadership ability and calm conflict-resolution style
  • Strong organizational & time-management ability
  • Proficiency in PMS systems, Microsoft / Google Suite
  • Ability to multitask in a fast-paced environment
  • Detail-oriented and self-directed

    • Experience & Education

  • High school diploma or equivalent (required)
  • 2-3 years hospitality, customer service, or related experience
  • Previous supervisor or lead experience preferred
  • Experience in hostels or travel / hospitality a plus

    • Physical Requirements

  • Ability to stand / walk for prolonged periods
  • Lift / move up to 50 lbs
  • Climb stairs frequently
  • Bend, kneel, and reach as required for tasks
    • Create a job alert for this search

    Front Desk Manager • Los Angeles, CA, US

    Related jobs
    • Promoted
    FRONT DESK ASSOCIATE

    FRONT DESK ASSOCIATE

    Quality Inn- BurbankBurbank, CA, US
    Full-time
    Reports To : Front Office Manager, General Manager.High school diploma or equivalent.Ability to speak fluent English.Stand for long periods of time behind the desk and front office areas.Carrying or...Show moreLast updated: 28 days ago
    • Promoted
    Front desk manager for ophthalmology office, Spanish speaker preferred

    Front desk manager for ophthalmology office, Spanish speaker preferred

    Emerald Eye Center IncLos Angeles, CA, US
    Full-time
    Join the Emerald Eye Center Inc.Front Desk Manager, where you'll be the welcoming face of our ophthalmology practice in Encino, CA. We are looking for a dynamic individual who thrives in a fast-...Show moreLast updated: 30+ days ago
    • Promoted
    Front Desk Associates, Woodland Hills

    Front Desk Associates, Woodland Hills

    EquinoxLos Angeles, CA, US
    Full-time
    Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly gro...Show moreLast updated: 30+ days ago
    • Promoted
    Front Desk / Membership Coordinator

    Front Desk / Membership Coordinator

    StretchLab - Long Beach Marina & Surf CityLong Beach, CA, US
    Full-time +1
    Front Desk / Membership Coordinator.StretchLab is seeking a high energy, passion filled, sales motivated, part-time membership coordinator who is seeking a position that fits her / his schedule.The s...Show moreLast updated: 30+ days ago
    • Promoted
    Front Desk Associates, Santa Monica East (New Club Opening)

    Front Desk Associates, Santa Monica East (New Club Opening)

    EquinoxSanta Monica, CA, US
    Full-time
    Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly gro...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Front Desk Manager

    Assistant Front Desk Manager

    RCMI HOSPITALITY MANAGEMENT LLCLos Angeles, CA, US
    Full-time
    The Assistant Front Desk Manager plays a pivotal role in ensuring the smooth and efficient operation of the front desk within the accommodation and food services industry.This position supports the...Show moreLast updated: 1 day ago
    • Promoted
    Front Desk Sales Spin Studio

    Front Desk Sales Spin Studio

    CycleBar Long BeachLong Beach, CA, US
    Full-time
    Morning : 5am - 10am Monday to Friday .Evening : 5pm - 8pm Monday to Friday.CycleBar Experience Associate Job Description. Our CycleBar Experience Associate delivers the CycleBar experience ...Show moreLast updated: 30+ days ago
    • Promoted
    Front Desk Associate

    Front Desk Associate

    WASH MY DOG VAN NUYS LLCLos Angeles, CA, US
    Full-time
    Career Advancement Opportunities.Are you a pet lover with a passion for customer service? If so, wed like to hear from you! We are seeking an outgoing and organized individual to be the.As the Fron...Show moreLast updated: 30+ days ago
    • Promoted
    Front Desk Manager

    Front Desk Manager

    Gold's Gym - SoCalLos Angeles, CA, US
    Full-time
    If you are passionate about fitness and a person who wants to change lives every day for an UNBELIEVABLE company then keep reading!. Golds Gym Socal and its affiliated clubs are growing fast and loo...Show moreLast updated: 30+ days ago
    • Promoted
    Front Desk Supervisor

    Front Desk Supervisor

    RCMI HOSPITALITY MANAGEMENT LLCLos Angeles, CA, US
    Full-time
    The Front Desk Supervisor is responsible for ensuring the operation of the Front Office and night audit in an attentive, friendly, efficient and courteous manner, providing all guests with quality ...Show moreLast updated: 30+ days ago
    • Promoted
    Front Desk Agent at The Surfrider Malibu

    Front Desk Agent at The Surfrider Malibu

    The Surfrider MalibuMalibu, CA, US
    Full-time +1
    The Surfrider Hotel is an award winning boutique hotel at the iconic Surfrider Beach in Malibu, California.Originally built in 1953, The Surfrider is an icon in California’s history; it&rsquo...Show moreLast updated: 30+ days ago
    • Promoted
    Front Desk (Olympic)

    Front Desk (Olympic)

    Dental DreamsLos Angeles, CA, US
    Full-time
    This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent customer service. This role provides an entry level platform to understand the den...Show moreLast updated: 19 days ago
    • Promoted
    Front Office Manager - Hotel

    Front Office Manager - Hotel

    AlohaHPLos Angeles, CA, US
    Permanent
    Hospitality / Hotel Management.A high-end hospitality group is hiring an experienced.This property serves a mix of business, entertainment, and international guests - and is preparing for increased...Show moreLast updated: 30+ days ago
    • Promoted
    FRONT DESK STRETCHLAB VENICE BEACH

    FRONT DESK STRETCHLAB VENICE BEACH

    Stretchlab VeniceLos Angeles, CA, US
    Full-time
    Feel Better, Move Better, Sleep Better!.Our studios are open, fun & energetic! Your stretch will be customized to fit your body's needs and help you meet your flexibility goals.POSITION : Lo...Show moreLast updated: 30+ days ago
    • Promoted
    Front Desk Agent

    Front Desk Agent

    Nara Hotels, Inc.El Segundo, CA, US
    Full-time
    We’re excited to announce the opening of our hotel under new management! As we build a dynamic and guest-focused team from the ground up, we’re looking for friendly, professional, and e...Show moreLast updated: 30+ days ago
    • Promoted
    Front Desk Agent

    Front Desk Agent

    The Fairmont HotelLong Beach, CA, United States
    Full-time
    Fairmont Breakers is a beloved feature of the Long Beach skyline, a historic landmark with a character and soul of its own. Originally opened in the roaring twenties as a lavish hotel on the waterfr...Show moreLast updated: 10 days ago
    • Promoted
    Front Desk

    Front Desk

    UFC GymAnaheim, CA, US
    Full-time
    We Empower the Fighting Spirit in You!.Competitive base salary plus bonus.Comprehensive health benefits : .Full coverage for medical, dental, and vision. Complimentary access to all our fitness center...Show moreLast updated: 30+ days ago
    • Promoted
    Front Desk Representative

    Front Desk Representative

    Homeboy IndustriesSouth Gate, CA, US
    Full-time
    Homeboy Electronics Recycling (“HBR”) is a certified and award-winning social enterprise offering nationwide service for the proper disposal and management of IT assets.As one of the fe...Show moreLast updated: 7 days ago