OAG - Bankruptcy amp; Collections | Investigator II-III | 26-0137

Investigator Position

This Investigator position is assigned to the Bankruptcy Collections Division. The Bankruptcy and Collections Division is the centralized collection authority for the State, charged with the responsibility to recover all debts, judgments, taxes, fees, fines, penalties, loans, and other obligations referred to the agency for collection. The Collection Section employs investigators to locate and identify parties responsible for the debt and its attorneys pursue collection in state court. The Bankruptcy Section represents state agencies in federal court around the country, as well as in Texas, to protect the State's monetary, regulatory and policy interests in bankruptcy cases.

The Office of the Attorney General seeks a qualified investigator to join the Student Loans Team which collects defaulted student loans on behalf of the Texas Higher Education Coordinating Board. The OAG is a dynamic state agency with over 4,000 employees throughout the State of Texas. As the State's law firm, the OAG provides exemplary legal representation in diverse areas of law. OAG employees enjoy excellent benefits along with tremendous opportunities to do important work at a large, dynamic state agency making a positive difference in the lives of Texans.

Essential Position Functions

Investigator II :

• Investigates student loans in default that are owed to the State of Texas by interviewing debtors and other sources to gather facts to develop cases; conducts skip-tracing, asset research and financial examinations
• Collects debts through a variety of methods including negotiating agreements with debtors and using financial information obtained through investigations
• Handles incoming calls and other customer service inquiries related to student loan accounts
• Obtains and analyzes financial information to determine debtors ability to repay loans and judgments
• Prepares a wide variety of documents including, but not limited to, repayment agreements, financial records, official correspondence, investigative reports, and detailed recommendations for lawsuits
• Performs balance calculations and account audits, and makes accounting adjustments when appropriate
• Performs related work as assigned
• Maintains relevant knowledge necessary to perform essential job functions
• Attends work regularly in compliance with agreed-upon work schedule
• Ensures security and confidentiality of sensitive and / or protected information
• Complies with all agency policies and procedures, including those pertaining to ethics and integrity

Investigator III : All of the above functions for an Investigator II, PLUS :

Qualifications

Minimum Qualifications Investigator II :

Investigator III : All of the above qualifications for an Investigator II, PLUS :

Preferred Qualifications :

To apply for a job with the OAG, electronic applications can be submitted through CAPPS Recruit. A State of Texas application must be completed to be considered, and paper applications are not accepted. Your application for this position may subject you to a criminal background check pursuant to the Texas Government Code. Military Crosswalk information can be accessed at the provided link.

The OAG is an equal opportunity employer.