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Strategic Account Manager

Strategic Account Manager

ABBWorcester, MA, US
1 day ago
Job type
  • Full-time
Job description

ABB Electrification Business Strategic Account Manager

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This position reports to :

Strategic Program Director

In this role, you'll develop, implement, and manage the strategy and relationship with assigned data center-related accounts for the ABB Electrification (EL) business, specifically related to the Industry, Building and Channel (IBC) organization. The position will have significant cross-functional responsibilities across the ABB EL. As the point person for the ABB IBC relationship within those accounts, this position is responsible for growing share of wallet, profitability, and elevating customer satisfaction. Coordinates executive relationships within the accounts, sets goals, tracks pipeline, organizes sales activities, monitors current projects, and manages the resolution of the strategic customer challenges.

The work model for the role is : remote and willingness to travel as needed is required.

Your Role and Responsibilities

  • Lead Strategic Account Planning : Develop and implement account plans and Statements of Work (SoW) to drive growth across divisions and locations.
  • Drive Customer-Centric Sales Strategy : Understand key business drivers and risks (e.g., sustainability, digitalization, cybersecurity) to shape tailored sales strategies and targets.
  • Build Trusted Relationships : Engage decision-makers within data center organizations, delivering comprehensive ABB solutions aligned with customer needs and profitability goals.
  • Enable Competitive & Coordinated Execution : Monitor market trends and competitors, apply standardized sales tools (e.g., Salesforce), and ensure a unified approach to sales planning and issue resolution.

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

Qualifications for the Role

  • Bachelor's degree in Engineering or related field. Marketing related degree is a plus.
  • Minimum 10 years of experience within the industry. Experience with working with data center customers is a plus.
  • Strong understanding of the Electrification products and
  • Proven ability to conduct market analysis and develop business plans with a structured, strategic mindset; experienced in building strong relationships with electrical contractors, distributors, and channel partners.
  • Brings a technical background (preferably in the data center market), strong communication skills, and an agile, collaborative leadership style that fosters teamwork and innovation.
  • Solid technical understanding of 3-phase AC power systems including, but not limited to : medium and low voltage switchgear, medium and low voltage motor control centers, switchboards, panelboards, and ancillary electrical distribution products and experience with quoting projects for contractors. Solid technical understanding and field sales experience selling power monitoring and control software, associated metering and communications systems, direct current, and battery energy storage / microgrid solutions.
  • Candidates must already have work authorization that would permit them to work for ABB in the US.
  • We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. Every idea you share and every action you take contributes to something bigger.

    ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

    While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $116,200 and $185,920 annually and is eligible for a short-term incentive plan / annual bonus.

    ABB Benefit Summary for eligible US employees

  • Choice between two medical plan options : A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
  • Choice between two dental plan options : Core and Core Plus
  • Vision benefit
  • Company paid life insurance (2X base pay)
  • Company paid AD&D (1X base pay)
  • Voluntary life and AD&D 100% employee paid up to maximums
  • Short Term Disability up to 26 weeks Company paid
  • Long Term Disability 60% of pay Company paid. Ability to "buy-up" to 66 2 / 3% of pay.
  • Supplemental benefits 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance)
  • Parental Leave up to 6 weeks
  • Employee Assistance Program
  • Health Advocate support resources for mental / behavioral health, general health navigation and virtual health, and infertility / adoption
  • Employee discount program
  • 401k Savings Plan with Company Contributions

    Employee Stock Acquisition Plan (ESAP)

    ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.

    We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

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