DTCC, Lead Business Systems Analyst
We are partnering with DTCC to hire a Lead Business Systems Analyst. This role focuses on event and alert management systems, bridging the gap between IT and business, overseeing user acceptance testing, documenting user requirements, and fostering team collaboration.
Pay and Benefits
- Competitive compensation, including base pay and annual incentive
- Comprehensive health and life insurance and well-being benefits, based on location
- Pension / Retirement benefits
- Paid Time Off and Personal / Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
- Flexible / hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).
Your Primary Responsibilities
Develop and maintain technical documentation, job aids, and governance materials (standards, policies, procedures) to support cross-functional clarity and compliance.Lead and manage User Acceptance Testing (UAT) and End-to-End (ETE) testing for Event Management and Observability platforms to ensure system reliability and performance.Translate user requirements and journeys into actionable documentation to enhance user experience and system design.Facilitate cross-departmental coordination, resolve conflicts, and align teams with strategic goals.Produce business analysis artifacts : requirements, scope matrix, use cases, sequence diagrams, future state proposals, and UAT plans.Define and document product specifications, user stories, and acceptance criteria, supporting roadmap prioritization and feature delivery.Own and manage the squad backlog; refine and review user stories to ensure readiness and alignment with sprint goals.Develop and maintain Power BI dashboards to deliver operational and strategic insights.Provide analytical and reporting support using dashboards and scripting to drive data-informed decisions.Script automation solutions to streamline documentation, reporting, and testing workflows.Participate in all squad ceremonies (sprint planning, reviews, retrospectives) and ensure compliance with risk mitigation and ethical standards.Qualifications
Minimum of 5 years of related experience.Bachelor's degree preferred or equivalent experience.Proven experience managing UAT and ETE testing for enterprise platforms.Strong ability to capture user needs and translate them into actionable documentation.Effective at coordinating across departments to drive alignment and resolve blockers.Capable of creating governance materials and process aids to support organizational standards.Proficient in scripting to automate workflows and enhance operational efficiency.Experienced in building and maintaining dashboards for data visualization and decision support.Salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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