Director, Product Management- Retail In Person Transactions

Director, Product Management - Retail In Person Transactions

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

The In Person Transactions team focused on supporting our customers when they need to transact with Capital One for their cash needs nationwide. This product portfolio includes ATMs, Cashier Check Kiosk, CashLoad, and Cardless ATM. The team supports the end to end solution from developing the customer experience, hardware, infrastructure, and any servicing capabilities needed to support our in person transactions. Our teams are accountable for modernizing our customer offering and applications while solving critical customer pain points.

As Director of Product for these teams you will play a key role in defining our vision, strategy, development, and application of new products. With customer empathy and strong analytical skills you will partner across our teams (technology, operations, design, and enterprise product) to ensure that these experiences support our goals and meet our well-managed expectations. As a leader, you will inspire and empower a team of 8 talented and diverse product managers, as well as an extended team of 60+ engineers and designers.

Capital One Product Framework In this role, you'll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management :

• Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
• Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
• Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
• Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
• Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Basic Qualifications :

Preferred Qualifications :

At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and / or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website.