Code Administration Records Clerk

Job Title : Community Planning and Economic Development Assistant

An employee in this classification will provide customer assistance at the counter and / or over the phone, and secretarial and related duties for Community Planning and Economic Development.

This is a varied secretarial, customer service, data entry and record keeping position with work including many aspects of the processes within Community Planning and Economic Development.

The employee will perform a wide variety of tasks which require the application of independent judgment, accuracy, and timeliness, including data entry; receptionist duties, processing permit payments, scheduling, assisting with incoming and outgoing mailings, inventory assistance, scheduling meetings, assisting with the Business Development Grant Fund process and assistance with filing, reporting and procedural responsibilities as requested.

Examples of Duties

• Primary responsibility to assist the public on the phone and / or at the front counter.
• Receive cash payments, check payments and credit card payments, and accounts for all payment receipts and balances accounts daily.
• Processes permit applications.
• Compiles code enforcement data as developed and submitted by inspectors and technical staff; Arranges, tabulates, and collates data for reports.
• Enters, routes and updates data for code enforcement activities including trash, curb lawn violations and weeds, including monitoring the complaint line(s).
• Assists customers with billing questions.
• Maintains detailed computerized files and records, and tracks progress through various data bases.
• Assists inspection staff with scheduling and coordination of enforcement activity.
• Schedules appointments and inspections.
• Types correspondence, miscellaneous forms, reports, and statistical data.
• Proofreads data entries and documents for accuracy.
• Copies inspection and enforcement notices, assures distribution and mailing of notices.
• Operates various office machines, including computers; maintains the central files.
• Sorts and distributes the daily mail.
• Monitors and replenishes office supplies; and performs related work as required.

Essential Qualifications

Acceptable Training and Experience

The City of Kalamazoo is an Equal Opportunity Employer. We are committed to creating a diverse, equitable and inclusive organization where different perspectives and experiences are welcomed and encouraged.