Talent.com
Retail Operations Supervisor

Retail Operations Supervisor

PetsmartFullerton, CA, United States
1 day ago
Job type
  • Full-time
Job description

PetSmart does Anything for Pets and Everything for You JOIN OUR TEAM!

Retail Operations Supervisor

About Life at PetSmart

At PetSmart, were more than just a company obsessed with pets ; were obsessed with our people too . Our values are rooted in unconditional love a lesson we learn from our petsand staying united together .We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.

Benefits that benefit you

Take care of yourself and your family memberswhether they be two-legged or four, have feathers, fur or fins. Enjoy true rewards (plus lots of warm, fuzzy feelings)! Check out some of our awesome offerings :

  • Paid weekly
  • Full time hours
  • Health benefits : medical, dental, vision
  • 401k
  • Tuition assistance
  • Associate discounts and perks
  • Paid time off for fulltime associates
  • Career pathing
  • Development opportunities

JOB SUMMARY

PetSmarts Process Lead (Retail Operations Supervisor) has shared responsibility to drive operational excellence in our stores while upholding the companys vision, mission, values, and strategy. This role is responsible for merchandising and inventory management, pet care operations, opening and / or closing the store, overseeing associates, and maintaining a safe and organized environment.

PRINCIPAL RESPONSIBILITIES

Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs :

People Leadership :

  • Support and guide sales associates in merchandise handling, providing training on product knowledge and presentation standards.
  • Facilitates the associate experience and supports associate development. This includes but is not limited to training, onboarding, mentoring, and coaching for growth as well as providing feedback into associate performance reviews, disciplinary action and promotions.
  • Delegate and validate completion of daily tasks.
  • Leads and directs associates when acting as the leader on duty.
  • Address and administer associate complaints and grievances.
  • Recognizes and celebrates associates driving overall associate engagement.
  • Store Operations and Overall Store Experience :

  • Execute merchandise strategies to optimize sales, including receiving of product, product placement, seasonal displays, and promotional setups.
  • Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed recommendations for stock replenishment and markdowns.
  • Assists in maintaining accurate inventory records, conducting regular audits, and addressing discrepancies.
  • Operate point-of-sale (POS) systems and handle cash transactions, ensuring accuracy and compliance with company policies.
  • Maintains store standards and leads a culture of empowerment by ensuring compliance with our Policies and Procedures (P&Ps) and Code of Ethics.
  • Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise.
  • Completes monthly live cycle counts, addresses discrepancies.
  • Responsible for pet care maintenance, commitment standards (cleaning, feeding, providing water, etc.) and caring for new arrival and sick pets.
  • Ensures pet parents have a positive experience with online orders including pick-up in store or ship from store.
  • Supports the associate and pet parent experience at all levels and ensures pets in our care are safe and healthy.
  • Responsible for taking immediate action and reports when a sick / injured pet is identified in the store; transport to the vet as needed.
  • Follows company Policies and Procedures to prepare for and receive new store owned pet arrivals. Ensures pets are healthy to move to sales floor after quarantine period.
  • QUALIFICATIONS

  • 2+ years of retail supervisory experience in a customer-focused environment.
  • Full-time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed.
  • Proficiency in computer applications.
  • Strong written and verbal communication skills.
  • Ability to react under pressure and maintain composure.
  • Strong organizational skills and attention to detail, particularly in maintaining a visually appealing store layout.
  • SUPERVISORY RESPONSIBILITY

  • No direct reports, however, are expected to guide and support the development of other associates.
  • Provides feedback on associate performance to direct supervisor.
  • Acts as the Leader when other Leaders are not in the store. This includes supervising associates, assigning tasks and addressing any concerns.
  • PHYSICAL DEMANDS AND WORK ENVIRONMENT

  • Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms : stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Associate must frequently lift and / or move up to 50 pounds and occasionally team lift and / or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
  • While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.
  • Do what you love

    Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parents face after a fresh groomyou'll create moments that matter . At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.

    Were delighted youre interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!

    This job summary is intended to describe the general nature and level of work associates / leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into.Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. This position is paid on an hourly basis In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at https : / / benefits.petsmart.com / us /

    PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial, or local law.

    Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law)

    For applicants in our Waterloo, San Francisco, or Los Angeles locations : Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.

    Required

    Preferred

    Job Industries

  • Retail
  • Create a job alert for this search

    Operation Supervisor • Fullerton, CA, United States

    Related jobs
    • Promoted
    • New!
    Retail Operations Supervisor

    Retail Operations Supervisor

    PetsmartGlendora, CA, United States
    Full-time
    PetSmart does Anything for Pets and Everything for You JOIN OUR TEAM!.At PetSmart, were more than just a company.We believe when our associates are happy and healthy, they can provide the best pos...Show moreLast updated: 10 hours ago
    Retail Supervisor

    Retail Supervisor

    AmericannmadeLos Angeles, CA, US
    Full-time
    Quick Apply
    RETAIL SUPPORT Reports to : .Operations Team and Regional Manager General Summary As a Retail Support, you will be responsible for promoting sales growth amongst all sales associates and ...Show moreLast updated: 30+ days ago
    • Promoted
    Operations Supervisor - Southbay Pav @carson

    Operations Supervisor - Southbay Pav @carson

    JCPenneyCarson, CA, US
    Full-time
    As the Operations Supervisor, you are accountable for contributing to profitable sales growth by driving store merchandise in-stocks, supervising and engaging operations associates and driving the ...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Operations Manager

    Retail Operations Manager

    Goodwill Southern CaliforniaPasadena, CA, US
    Full-time
    The Retail Operations Manager is responsible for the efficient operation of a Retail Store, Boutique or Attended Donation Center (ADC), with accountability for the operation functions.The Retail Op...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Manager - Operations

    Retail Manager - Operations

    MichaelsMira Loma, CA, US
    Full-time +1
    Lead the operational processes to deliver sales and profits while protecting our assets.Provide a well-merchandised and well-in-stock store by leading and supporting inventory management processes....Show moreLast updated: 30+ days ago
    • Promoted
    Distribution Operations Supervisor

    Distribution Operations Supervisor

    The Children's PlaceRancho Cucamonga, CA, US
    Full-time
    Supervisor, DC Operations is responsible for managing, controlling, and monitoring processes and workflows at the company's distribution site. He / she manages and trains staff engaged in receiving, s...Show moreLast updated: 30+ days ago
    • Promoted
    Operations Supervisor

    Operations Supervisor

    Tilly'sIrvine, CA, US
    Full-time
    Tillys Distribution Center Supervisor.At Tillys, we're a leading specialty retailer offering casual apparel, footwear, and accessories for young men, women, boys, and girls.Our extensive collection...Show moreLast updated: 30+ days ago
    • Promoted
    Operations Supervisor

    Operations Supervisor

    VersaceLos Angeles, CA, US
    Full-time
    Position reports directly to the General Manager.Regularly monitor the sales floor stock to ensure all pieces are represented with the current VM set. Communicate product stock level and product qua...Show moreLast updated: 5 days ago
    • Promoted
    Ops Supervisor Hauling

    Ops Supervisor Hauling

    Republic ServicesAnaheim, CA, US
    Full-time
    Operations Supervisor Hauling Operations.Within a division, the Operations Supervisor Hauling Operations is responsible for supervising the collections activities in one or more lines of business...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Operations Manager ACX

    Retail Operations Manager ACX

    Advantage Sales and MarketingBurbank, CA, US
    Full-time
    The Retail Operations Manager is a strategic leader responsible for end-to-end field execution across multiple retail banners, ensuring high-quality, consistent performance that aligns with custome...Show moreLast updated: 30+ days ago
    • Promoted
    Supervisor, Operations

    Supervisor, Operations

    CaleresChino, CA, US
    Full-time
    Second Shift Operations Supervisor.We are looking for a Second Shift Operations Supervisor to join our Chino, CA team.In this role, you'll work to ensure product flows through our Distribution Cent...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Supervisor In Training - Los Cerritos

    Retail Supervisor In Training - Los Cerritos

    UniqloCerritos, CA, US
    Full-time
    Full Time Retail Store Supervisors In Training.Reporting to the Store Manager.The Supervisor in Training is the pace setter and role model for customer service in the store.Their key function is to...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Retail Operations Manager

    Retail Operations Manager

    VirtualVocationsOrange, California, United States
    Full-time
    A company is looking for a Retail Operations Manager.Key Responsibilities : Manage relationships with retail accounts and oversee new product launches Own forecasting and demand planning in colla...Show moreLast updated: 13 hours ago
    • Promoted
    Retail Operations Manager

    Retail Operations Manager

    PetsmartTorrance, CA, United States
    Full-time
    PetSmart does Anything for Pets and Everything for You JOIN OUR TEAM!.At PetSmart, were more than just a company.We believe when our associates are happy and healthy, they can provide the best pos...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Supervisor

    Retail Supervisor

    ASM GlobalLos Angeles, CA, US
    Full-time
    Merchandise Operations Assistant.Assist in all merchandise operations and fulfill company goals and objectives with an emphasis on customer service. Assist in managing merchandise operations to redu...Show moreLast updated: 16 days ago
    • Promoted
    Retail Supervisor

    Retail Supervisor

    Columbia SportswearOrange, CA, US
    Full-time
    With over 430 retail stores worldwide, our Store Leadership Teams are essential to our business.From ensuring effective store operations and procedures to guiding team members within an assigned ar...Show moreLast updated: 30+ days ago
    • Promoted
    Operations Supervisor 21HR to 25HR DOE and QTR Bonus (SNA)

    Operations Supervisor 21HR to 25HR DOE and QTR Bonus (SNA)

    OdorzxNewport Coast, CA, US
    Full-time
    ODORZX INC is seeking a highly motivated and experienced Operations Supervisor to join our dynamic team in the carwash / detailing industry. As the Operations Supervisor, you will play a pivotal role ...Show moreLast updated: 30+ days ago
    • Promoted
    Operation Supervisor

    Operation Supervisor

    MCKESSONSanta Fe Springs, CA, United States
    Full-time
    McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare.We are known for delivering insights, products, and services that make quality care more accessibl...Show moreLast updated: 23 days ago
    • Promoted
    Retail Operations Manager ACX

    Retail Operations Manager ACX

    Advantage SolutionsBurbank, CA, United States
    Full-time
    Primary Posting Location : City.Primary Posting Location : State / Province.Primary Posting Location : Postal Code.Primary Posting Location : Country. Field Operations / Field Management.The Retail Oper...Show moreLast updated: 30+ days ago
    • Promoted
    Outlet Operations Leader

    Outlet Operations Leader

    RHIrvine, CA, US
    Full-time
    RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching.The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scali...Show moreLast updated: 30+ days ago