Ship Services Supervisor

Job Description

Job Description

JOB DESCRIPTION

Ship Services Supervisor

Department : Ship Services Job Status : Full Time

FLSA Status : Exempt Reports to : Sales Manager

Work Schedule : M-F 8 : 00AM-5 : 00PM Positions Supervised : N / A

Some evenings and weekends

POSITION SUMMARY :

Ship Services Supervisor serves multiple functions and is responsible for overseeing the team of Technicians and Material Handlers in meeting our customer and partners needs. Job entails overseeing the flow of merchandise from the point of receiving to customer fulfillment using Carisam’s proprietary software. This function will include but not be limited to receiving, unpacking, processing, organizing, safely storing and distributing as directed by our Business Development Team (BDT) and / or vendor partners. Supervisor will oversee all POS (point of sale) inventory and the completion of tasks by support staff in a timely manner on behalf of both Vendors & Carisam. Supervisor will need to acclimate to the daily aspects of the Ship Services and oversee many of the daily duties, including but not limited to staff scheduling, ship visits, inventory control and occasionally aid with priority deliveries and pick-ups, including local airports and seaports.

Supervisor will additionally be responsible for overseeing our Ship Visit program where we regularly visit ships from Boston to Alaska and beyond to service draft beer lines, train onboard crew and complete product code checks. Your Team will also serve as eyes and ears for our Partners and may in some cases help with onboard projects in conjunction with special promotions. Out of area Ports that we regularly visit seasonally are Boston, New York / New Jersey, Baltimore, Charleston, Jacksonville, Galveston, Long Beach, Seattle & Ketchikan. We sometimes also visit Caribbean Islands as well as Europe for special installations. Local ports we visit would include Miami, Fort Lauderdale, Canaveral & Tampa.

Additional duties may increase as needed and are subject to change.

ESSENTIAL FUNCTIONS :

Draft Services Program :

• Oversee Technicians in completing regularly scheduled maintenance and services using our proprietary Zenput software. Issues that may potentially affect the vendor or Carisam should be brought to your Supervisors attention immediately.
• We normally see ships in our area every 4 – 6 weeks and ships out of the area seasonally. Visits to the ships out of the immediate area should be planned to maximize our time spent, both physically and financially.
• Ensure we have draft supplies on hand and that associates are prepared for each visit prior to leaving, if using one of the company vehicles, vehicles must be stocked and inventory monitored accordingly.
• Communicate with ships on a regular basis and respond to requests for service as they develop via email and follow-up as needed.
• Ensure we are following regulations involving the TTB.

Daily Duties :

Responsible for accurate tracking and documentation of merchandise; Accountable for merchandise and supplies, to ensure compliance with designated inventory levels and help prevent run-outs.

EDUCATION AND WORK EXPERIENCE :

KNOWLEDGE ,SKILLS & ABILITIES :

COMPUTER SKILLS :

PHYSICAL ABILITIES FOR JOB DESCRIPTION

Physical Abilities Lift / Carry

Stand F (Frequently) 10 lbs or less F (Frequently)

Walk F (Frequently) 11-20 lbs O (Occasionally)

Sit O (Occasionally) 21-50 lbs O (Occasionally)

Handling / Fingering F (Frequently) 51-100 lbs N (Not Applicable)

Reach Outward O (Occasionally) Over 100 lbs N (Not Applicable)

Reach Above Shoulder O (Occasionally) Push / Pull

Climb O (Occasionally) 12 lbs or less O (Occasionally)

Crawl N (Not Applicable) 13-25 lbs O (Occasionally)

Squat or Kneel O (Occasionally) 26-40 lbs O (Occasionally)

Bend O (Occasionally) 41-100 lbs N (Not Applicable)

N (Not Applicable) Activity is not applicable to this occupation.

O (Occasionally) Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs / day)

F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs / day)

C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs. / day)

Other Physical Requirements

Vision (Near, Distance, Peripheral, Depth Perception)

Sense of Sound (Sounds)

Ability to wear Personal Protective Equipment (PPE) such as a Safety Harness

WORK ENVIRONMENT

Warehouse Climate – Exposure to heat and cold. This job requires working exposed to sounds and noise levels that are distracting.

Supervisor : ________________________________ Date : ___________________________________

Approval Signature : ______________________________ Date : ______________________________

Director of Human Resources

The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

I acknowledge receipt of the job description. It has been reviewed with me by my supervisor I understand should I have any questions regarding my duties; I will consult with my supervisor and / or the Human Resources Department.

Employee : ________________________________ Date : ____________________________________

(Print Name)

Employee : ___________________________________